Paying your utility bills can be a hassle – writing checks mailing payments keeping track of due dates. But paying your Kissimmee Utility Authority (KUA) bill online is a breeze. As a customer of KUA, you have multiple easy and convenient options for taking care of your bill payment quickly and securely on the KUA website.
Why Pay Online?
Paying your KUA bill online has many advantages over mailing in a check or paying in person:
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It’s fast – Make a payment 24/7 in just a few clicks No need to wait for the mail or drive to an office
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It’s easy – KUA’s website is user-friendly with clear instructions. Setting up an account is simple.
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It’s secure – KUA protects your financial information with industry-standard encryption.
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It saves money – Avoid late fees by paying on time without the mail delays. No checks or stamps required.
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You can go paperless – Reduce clutter and waste with emailed bills and paperless billing.
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You can review payment history – Your online account stores payment records for easy reference.
Payment Options on KUA’s Website
KUA offers three convenient ways to pay your utility bill through their website:
Pay Online
The Pay Online option allows you to make secure credit/debit card or electronic check payments on KUA’s website:
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Just login – Once your account is set up, login to access your account.
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Select Pay Now – Choose the Pay Now button next to your current bill amount.
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Enter payment info – Provide your payment details on KUA’s secure form.
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Get confirmation – Receive a confirmation email after the transaction is processed.
Pay by Phone
You can pay over the phone using KUA’s automated payment system:
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Call 407-933-9800 or toll free 877-582-7700.
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Follow the prompts to route your call to the payment line.
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Enter your 10-digit account number and follow instructions to make a card payment.
Pay at Amscot
Bring your KUA bill to any Amscot location to pay with cash:
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Present your KUA bill and payment at the counter.
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Get a receipt as proof of payment.
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Payments post to your account within 48 hours.
Other Bill Payment Options
If you prefer not to pay online, KUA offers these additional payment methods:
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Mail – Send check or money order payments to KUA’s mailing address:
Kissimmee Utility Authority
1701 W. Carroll Street
Kissimmee, FL 34741 -
In person – Visit KUA’s office during business hours to pay by cash, check, money order, or credit/debit card:
Monday-Friday from 8AM to 5PM
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Drop box – Place your payment in the drop box located in KUA’s parking lot.
Manage Your KUA Account Online
The KUA customer web portal allows you to do much more than just pay your bill. You can:
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Set up automatic monthly payments so your bill gets paid on time without any effort.
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Go paperless by opting out of mailed paper bills and accessing your statements online.
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Review your electricity usage and payment history.
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Request extensions for bill due dates if needed.
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Update your contact information and preferences.
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And more!
Signing Up is Easy
Don’t have a KUA web account yet? Signing up takes just a few minutes:
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Go to KUA’s website.
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Click “Customer Portal” at the top.
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Choose “New Users Click Here” to begin the registration process.
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Enter your KUA account number, name, and contact details.
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Create a username and password.
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Accept the terms and conditions.
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Start enjoying the benefits of paying your bill and managing your account online!
Get Payment Assistance if Needed
If you are having trouble paying your KUA bill, contact their customer service team to ask about possible payment assistance programs:
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Payment arrangements can provide flexible extended due dates.
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Balance forgiveness programs may be available for qualifying hardships.
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Energy assistance funds could help cover a portion of your bill.
KUA wants to help customers make paying for electricity as easy as possible. By paying your utility bill online and leveraging KUA’s website, you can simplify bill payment andaccount management. Sign up for a web account today to get started!

Kevon McKinsey (Kissimmee Utility Authority)
FAQ
Who provides electricity in Kissimmee?
Who is Kua?
How many customers does Kissimmee Utility Authority have?
How much are utilities in Kissimmee?
What is Kissimmee Utility Authority’s new customer portal?
For immediate release — July 21, 2022 KISSIMMEE — Kissimmee Utility Authority launched its new customer portal, my.kua.com, allowing customers to manage their KUA services through a comprehensive set of tools in a user-friendly dashboard.
Where can I make a utility payment in Kissimmee?
Payment Deposit Box – Customers can also use the payment deposit box 24-hours a day located at: 1701 W. Carroll St. in Kissimmee. To avoid interruption of service, do not use if payment is made close to, or after, the due date. Amscot – Utility payments can be made using cash at area Amscot locations.
How much does Kissimmee Utility Authority charge per kWh?
Customers of Kissimmee Utility Authority, on average, have an electricity bundled rate 13.45 cents per kilowatt hour (¢/kWh). What is the phone number for Kissimmee Utility Authority? Kissimmee Utility Authority’s customer service phone number is (407) 933-7777
How many megawatt hours does Kissimmee Utility Authority generate?
Kissimmee Utility Authority generates 351.12 megawatt hours (or 0.03% of their total generation) from the use of renewable fuel sources in their production facilities. Kissimmee Utility Authority is the 228th largest generator of megawatt hours from non-renewable fuel sources out of 3529 providers in the US.
How much energy does Kissimmee Utility Authority lose?
The Florida average for energy loss is 5.07% and the United States average is 2.43%. This results in Kissimmee Utility Authority receiving a ranking of 19th best out of 51 companies in the state and 669th best out of 3529 providers in the United States.