Paying your water bill is an essential responsibility for all residents and businesses in Mooresville, NC. Our town relies on these payments to maintain our water infrastructure and continue providing high-quality drinking water. As a local resident myself, I want to explain the easy ways you can pay your Mooresville water bill.
There are several convenient options for paying your water bill to the Town of Mooresville. You can pay online, by phone, automatic bank draft, mail, a kiosk, or in person. Here’s an overview of how each payment method works:
Pay Online
The easiest way to pay is through the town’s online payment system. Simply go to https //www.municipalonlinepayments.com/mooresvillenc and login or register for an account. You’ll need your account number and customer number which are printed on your monthly bill.
The online system accepts Visa MasterCard, Discover American Express, debit cards, and electronic checks. There are no fees to use this service. You can make one-time payments or set up recurring payments. It’s quick, easy, and secure – perfect for busy Mooresville residents!
Pay by Phone
Call 1-888-598-4076 to pay over the phone using a credit card, debit card, or checking account. This automated phone system is available 24/7 and charges no fees. Just have your account information ready when you call.
Automatic Bank Draft
For ultimate convenience, sign up for automatic bank draft right from your checking or savings account. On the payment due date each month, the amount will automatically be drafted from your specified bank account. There are no fees and it ensures you never forget a payment.
Complete the bank draft authorization form on the town’s website to enroll. This is a great option for residents who want one less bill to think about.
Pay by Mail
If you prefer, you can mail your payment to:
Town of Mooresville
PO Box 602113
Charlotte, NC 28260-2113
Be sure to allow 3-5 business days for mailed payments to reach the town and be processed. This is a fine option for residents who still like mailing bills the old-fashioned way.
Pay at a Kiosk
There is a self-service payment kiosk located in the parking lot of Mooresville Town Hall at 413 N. Main Street. The kiosk accepts cash, checks, and credit/debit cards. Just swipe your card or insert cash, then enter your account details to make a payment.
The kiosk is open 24 hours a day, so it’s great if you need to pay outside normal business hours. However, be aware that depositing cash carries some risk.
Pay In Person
You can visit Mooresville Town Hall at 413 N. Main Street to make a payment in person from 8:30 am to 5:00 pm on weekdays. They accept cash, check, money order, and credit/debit cards.
Paying in person gives you the chance to ask questions or get receipts right away. Just be sure to bring your bill with the account details.
When are Water Bills Due?
Water bills are issued monthly and are due 20 days after the billing date. Any account with an unpaid balance on the 25th of the month will be assessed a 5% late penalty.
If your account remains unpaid after the 10th of the following month, your water service may be disconnected. Make sure to pay on time to avoid late fees and disruption to your water service.
Avoid Disconnection – Payment Plan Options
If you are struggling to pay your water bill, contact the utility billing office right away. They can set up a payment plan to help avoid disconnection of your water service.
Some available options are:
- Deferred Payment Plan – Allows temporarily postponing payment with repayment over 3-6 months
- Percentage of Income Plan – Adjusts your bill to a percentage of your monthly household income
- Flat Rate Plan – Lets you pay a fixed amount each month based on your prior 12 months average bill
Payment plans provide flexibility while keeping your water flowing. But you must contact the town before your service can be disconnected to qualify.
What If I’m Disconnected?
If your water is disconnected for non-payment, you must pay the full past due amount plus a $50 reconnection fee. There is an additional $50 charge if the physical meter was removed.
Service will be restored on the same business day if payment is received by 4:00 pm. Otherwise, it will be turned back on the next business day. The Town of Mooresville is not responsible for any damages due to reconnection.
Avoid the hassle of disconnection by paying on time or promptly enrolling in a payment plan if you fall behind. Maintaining good payment history also means your security deposit can eventually be refunded.
Moving Out? Close Your Account
When moving out of a home or apartment in Mooresville, you must close your water account. Complete the Utility Service Termination form found on the town website or at Town Hall.
Provide at least 2 business days’ notice so your final bill can be prepared and service can be seamlessly transferred to the next tenant or homeowner.
Closing your account promptly also ensures you don’t keep getting billed for water you aren’t using!
New Service? Open an Account
New Mooresville residents must open a utility account to start water and sewer service. The quickest way is to complete the online application on the town’s website. You can also fill out a paper form in person at Town Hall.
A deposit will be required, typically ranging from a waiver up to $200 depending on your credit. Have your identification, lease or deed, and any other required documents ready.
Service generally begins 1-2 business days after an application is processed. Welcome to Mooresville!
We’ve Got You Covered
Our town is here to ensure dependable water service while making bill payment as simple as possible. Don’t hesitate to contact our utility billing department if you ever have any questions or concerns. When we all work together, Mooresville remains an affordable, desirable town we can proudly call home.
Examining high water bills in Mooresville
FAQ
What is the average water bill in Mooresville NC?
How do I pay my Palm Beach County water bill?
Where do I pay my water bill in Laurel Mississippi?
Where does Mooresville, NC get its water?
How do I pay my bill in Mooresville NC?
By Phone: Call 1-888-598-4076 to pay your bill with a credit card, debit card or checking account. Electronic Banking: Most banks offer bill pay service, at no charge, to their customers. This is a safe and convenient way to pay your bill. Mail: Mail payments to Town of Mooresville, PO Box 602113, Charlotte, NC 28260-2113.
Who should I contact about my town of Mooresville (NC) Bill?
I have a question about my Town of Mooresville (NC) bill. Who should I contact? Ask your billing questions directly by phone 704-663-3800, email ( [email protected]) or on their website .
How do I pay my doxo bill in Mooresville (NC)?
doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Town of Mooresville (NC). Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account.
Is Mooresville liable if a water service meter is reconnected?
The Town of Mooresville will not be responsible for damages that may occur as a result of reconnection. Note that reconnecting, or otherwise tampering with water service meters, is considered a Class 1 misdemeanor under North Carolina General Statute 14-151.
What does Mooresville water & sewer department do?
Mooresville Water & Sewer Department, owned by the Town of Mooresville, provides water and sewer services to approximately 17,000 homes and businesses in Mooresville, North Carolina. With two water treatment plants boasting a combined capacity of 18 million gallons per day, the department ensures a reliable supply of clean water to the community.
How do I Stop my Water service in Mooresville?
Click here to fill out a Start Service Form. When you move out of a home in Mooresville, you’ll need to stop your water service with the Mooresville Water, so you don’t keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days. Click here to fill out a Stop Service Form.
