How to Pay Your FairPoint Bill by Phone

Paying your FairPoint bill over the phone is a quick and easy way to stay on top of your account. FairPoint offers a few different options for paying by phone, so you can choose the method that works best for your needs. In this article, we’ll walk through everything you need to know about paying your FairPoint bill by phone.

Overview of Paying FairPoint Bills by Phone

FairPoint offers three main options for paying your bill over the phone

• FairPoint’s automated pay-by-phone system
• Speaking to a FairPoint customer service representative
• Setting up recurring automatic payments

The automated system allows you to pay your bill 24/7 using a debit/credit card or checking account number. Speaking to a customer service rep gives you the ability to ask questions and get personalized help Setting up automatic payments takes the hassle out of remembering to pay each month

When you pay by phone, the payment is typically processed right away, meaning your account balance is updated in real-time. This helps avoid any late fees or service interruptions. Paying by phone is quick, easy, and guarantees your payment gets to FairPoint on time.

Instructions for Using the Automated Pay-By-Phone System

Paying through the automated phone system is the fastest way to pay your FairPoint bill by phone. Here are the steps:

1. Call 1-866-984-2001, FairPoint’s automated pay-by-phone number.

2. Enter your 10-digit FairPoint account number when prompted.

3. Enter the phone number associated with your account when prompted.

4. Follow the prompts to choose whether you want to pay with a debit/credit card or checking account.

5. Enter your payment information. For card payments, you’ll enter your card number, expiration date, and CVV security code. For checking account payments, enter your account number and routing number.

6. Enter the payment amount when prompted. You can pay your total outstanding balance, make a partial payment, or pay a specific amount.

7. Stay on the line to get a confirmation number when the payment is processed.

And that’s it! The automated system is available 24 hours a day, 7 days a week, so you can pay your bill at any time.

Paying Your Bill by Speaking to a Customer Service Rep

If you need to ask account questions or prefer speaking to a live person, you can call FairPoint’s customer service line to pay your bill:

1-866-984-2001

The customer service team is available from 7 AM to 8 PM Monday to Friday. When you call, here’s what to expect:

• You’ll be prompted to enter your 10-digit account number.

• Let the rep know you are calling to make a bill payment.

• They’ll ask for your payment information (card number, checking account, etc.)

• You can tell them how much you want to pay, or they can provide your account balance.

• Stay on the line until you get a confirmation number.

The reps can take payments from debit/credit cards, checking accounts, and sometimes other payment methods like PayPal. They can also split your payment between multiple cards/accounts if needed.

Setting Up Recurring Automatic Payments

For ultimate convenience, consider setting up automatic monthly payments through FairPoint’s AutoPay system. This securely stores your payment info so your bill gets paid automatically each month.

To enroll in AutoPay:

• Log into your FairPoint online account dashboard.

• Under “Billing & Payments,” select the “Auto Pay” tab.

• Enter your payment information (card or bank account).

• Pick the date you want payments to debit each month.

Once setup, you don’t have to do anything else. Your bill will be paid automatically on the date you selected. You can cancel or change your AutoPay method at any time through your online account.

Payment Confirmation and Receipt

No matter how you pay your FairPoint bill by phone, make sure to write down the confirmation number you receive after the payment is processed. This is your proof that FairPoint received the payment.

You can also access payment receipts through your online account dashboard under “Billing & Payments” then “Payment History.” The receipt will show the payment amount, method, and date.

Keep your confirmation number and receipt for your records in case you need to reference them later.

Helpful Tips for Paying Your FairPoint Bill by Phone

• Have your account number handy when you call – this speeds up the process.

• Pay a few days before your bill’s due date in case processing is delayed.

• Avoid paying on your bill’s exact due date – late fees may still apply.

• Contact FairPoint if your payment isn’t reflecting in your account within a couple days.

• Set payment reminders on your calendar if not using AutoPay to avoid late fees.

• Paying earlier in the month helps avoid long hold times toward the bill due date.

• Save the automated pay number in your contacts for quicker access.

Paying your FairPoint bill by phone is quick, convenient, and helps avoid late payments. Use the automated system for fastest service 24/7 or speak to a rep when you need assistance. Setting up AutoPay can make bill pay totally hands-off. Remember to save your confirmation numbers and payment receipts. With these phone payment options, managing your FairPoint account is simple and hassle-free!