Paying your water bill to the City of Eden in North Carolina can be done easily online or by mail. The city provides water services to around 15,527 residents in the Eden area. There are a few simple steps to take care of your water bill each month.
Overview of City of Eden Water Utility
The City of Eden Water utility is a public community water system that is part of the city’s Department of Public Works. It was established in 1967 and draws its water supply from the Dan River as its sole surface water source.
The utility provides reliable and cost-effective water services while maintaining high customer satisfaction levels. Their service area covers the city of Eden in Rockingham County, which is located in the Piedmont region of North Carolina.
Checking Your Water Usage
You can check how much water you have used by logging into your online account on the City of Eden website Usage is measured in units, with each unit equaling 100 cubic feet or 748 gallons of water The rates per unit depend on how much you use each month.
It’s a good idea to monitor your usage regularly so you can catch any spikes or leaks early. You can also set email alerts through your online account to be notified if your usage exceeds a threshold.
Payment Options
The City of Eden offers several ways to pay your water bill conveniently:
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Online Payment – You can pay online through the city’s website using Visa, MasterCard, Discover, electronic check or debit card. You can make one-time payments or set up recurring payments.
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By Phone – Call the city’s billing department at 336-623-2100 to pay over the phone using a debit/credit card
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By Mail – Mail in a check or money order made payable to “City of Eden” to: Utility Billing Department, 308 E Stadium Dr., Eden, NC 27288.
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In Person – Bring your payment to the billing office at 308 E Stadium Dr. during business hours. They accept cash, checks, money orders and debit/credit cards.
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Automatic Bank Draft – Sign up to have your bill paid directly through a bank account draft each month. Download the form on their website and submit it with a voided check.
Due Dates and Late Fees
Water bills in Eden are sent out at the beginning of each month and are due by the 15th. You have 15 days from the bill date to pay before late fees apply.
If your payment is late, you will be charged a 10% penalty on the outstanding balance. Service may be disconnected if the bill remains unpaid for 60 days past the due date.
Signing up for paperless billing and automated payments can help avoid forgetting and late fees. The city also offers payment plan options if you are struggling to pay your bill.
Start, Stop or Transfer Service
Need to begin, end or move water service in Eden? Here’s how:
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Start Service – Starting service takes 1-2 business days after submitting a new service application and deposit online or in person.
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Stop Service – Ending service also takes 1-2 days after submitting the request online/in person. Make sure your account balance is paid.
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Transfer Service – To transfer service to a new address, complete the online transfer form with your new address.
Be sure to contact the city a few days ahead to avoid any lapse in your water service during a move. Provide accurate dates and addresses.
Billing and Account Assistance
The City of Eden wants to help residents manage their water service smoothly. Here are some useful resources:
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Billing Questions – Contact utility billing at 336-623-2110 or [email protected] for any billing inquiries.
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Payment Arrangements – If you are struggling to pay your bill, the city can set up a payment plan tailored to your situation. Call billing or the city manager’s office for assistance.
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Account Access – Sign up for an online customer account on the city’s website to easily monitor usage and pay bills.
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Conservation Tips – Get tips to reduce your household’s water usage and lower bills. Check their Facebook page and website.
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Alerts – Set up email or text alerts through your online account to receive notifications about due dates, high usage, outages, boil advisories and more.
Paying your City of Eden water bill quickly and accurately is easy when you know the process. Reach out to the billing department if you ever have any questions or issues. Conserving water can also help control costs.

Help Paying Your Water Bill Campaign
Where can I Find my City of Eden (NC) Bill?
You can find your bill online at City of Eden (NC) . What types of City of Eden (NC) payments does doxo process? doxo processes payments for all City of Eden (NC) services, including Water & Sewer and others. Do you work for City of Eden (NC)? City of Eden (NC) was added to the directory by a user.
What is City of Eden Water?
City of Eden Water is a public community water system under the City Department of Public Works that provides water for approximately 15,527 residents living in Eden, a city in Rockingham County, North Carolina.
How can I create a City Of Eden Water Account?
To create a new City Of Eden Water Account, please visit our website and follow the sign-up process. Once your account is set up, you can setup payment with credit, debit, or direct deposit.
Where is Eden Water billing?
Address and Phone Number for Eden Water Billing, a Water Department, at East Stadium Drive, Eden NC. View map of Eden Water Billing, and get driving directions from your location. Find 6 Water Departments within 31.9 miles of Eden Water Billing. Find 2 external resources related to Eden Water Billing.