Simplifying Bill Pay With KCP&L

Paying your monthly KCP&L bill can be a hassle – searching for the bill, writing a check, buying stamps, remembering to mail it Who has time for all that these days? Luckily, KCP&L offers convenient online and automatic bill pay options that make paying your bill quick and easy In this article, we’ll outline the different ways you can pay your KCP&L bill and explain the benefits of setting up automatic payments.

Online Bill Pay

The easiest way to pay your KCP&L bill is through their online account management system. All you need to do is

• Go to www.kcpl.com and click on “Log in/Register”
• Either log in to your existing account or sign up for a new account
• Once logged in, click on “Pay Bill” and enter your payment information
• Payments post instantly so you don’t have to worry about late fees

Paying online saves you time and gives you peace of mind. You can pay in just a few clicks from anywhere. Plus setting up an online account allows you to

• View current and past bills
• See payment history
• Check energy usage
• Update account information
• Set up paperless billing
• And more!

So if you don’t already have an online account, take a few minutes to sign up. It will make managing your KCP&L account much easier going forward.

Automatic Bill Pay

For ultimate convenience, you can enroll in automatic bill pay through KCP&L. This allows your bill payment to be automatically deducted from your bank account each month.

To enroll:

• Log in to your KCP&L online account
• Click on “My Profile”
• Select the “AutoPay” tab
• Enter your bank account information
• Confirm your enrollment

That’s it! Now your bill will be paid on time, every time, without you having to do a thing. It doesn’t get much easier than that.

The benefits of automatic payments include:

• Never missing a payment and incurring late fees
• Not having to remember to pay each month
• Avoiding the time spent manually paying bills
• Saving money on stamps if you normally mail payments

Automatic bill pay gives you assurance that your bill is handled each month. And you can still log in anytime to view your bill amount before the automatic payment date.

Pay by Phone

If you prefer to speak to a live person to pay your bill, KCP&L offers pay by phone service in addition to online and automatic payments.

To pay your bill by phone:

• Call 1-888-471-5275
• Select the “Pay by Phone” option
• Speak to a representative to make your payment
• Payments post same day if made before 7:00pm

Many people appreciate the ability to talk through their bill and payment with a knowledgeable rep. The pay by phone option is quick and easy for anyone not comfortable with online payments.

Pay In Person

For cash payments, you can pay your KCP&L bill in person at an authorized payment location. Many banks, credit unions, grocery stores, and check cashing locations accept bill payments.

To find authorized pay stations near you:

• Go to www.kcpl.com
• Click on “Customer Service”
• Select “Pay Bill” then “In Person Payment”
• Enter your zip code to find pay locations nearby

When paying in person, be sure to bring your KCP&L account number and billing amount. Cash payments post same day, while checks take 1-2 business days.

Paying in person gives you the convenience of taking care of your bill while running other errands. Just be aware that in-person pay stations may charge a small fee for the service.

Pay by Mail

While not as quick and convenient as electronic payments, you can still pay your KCP&L bill by check through the mail.

To pay by mail:

• Have your bill handy so you can fill in the payment stub
• Write a check for the amount due – do not mail cash!
• Detach the payment stub and place it in the envelope with your check
• Mail the envelope via USPS at least 5 business days before the due date

Mailing a payment gives you a paper trail, which some customers still prefer. Just be cautious of postal delays causing late fees.

Avoid Late Fees

However you choose to pay your KCP&L bill, the key is paying it on time each month. KCP&L charges late payment fees if bills are not paid by the due date printed on your statement.

Late fees are 1.5% of the past due balance, up to a maximum of $10. So if you’re late paying your $100 electric bill, you’ll owe $1.50. Paying late also negatively impacts your credit.

Set up automatic payments or online bill pay to avoid late fees altogether. Or if you pay manually, be sure to note the due date and account for mailing time. Pay a few days early each month to be safe.

Payment Assistance Programs

If you’re facing financial hardship and struggling to pay your KCP&L bill each month, assistance programs are available. KCP&L partners with several organizations to provide bill payment help for qualifying customers.

Some of the assistance options include:

• Payment arrangements – Set up a plan to pay your balance over time
• Low income weatherization – Increase home energy efficiency to lower bills
• LIHEAP – Federally funded bill payment assistance
• Project ASPIRE – Matching energy bill credits
• DollarHelp – Round up bill and donate difference to those in need

Visit www.kcpl.com and search “assistance” to learn about programs you may qualify for. temporary relief is available for those willing to apply.

In Summary

KCP&L offers a variety of bill payment options including:

• Online account management
• Automatic bank drafting
• Pay by phone
• In person at authorized pay stations
• Traditional mail

Sign up for automatic payments or online bill pay for quick, convenient billing. Avoid late fees by paying on time each month. And contact KCP&L if you need help managing payments. Simplify bill pay today!