Paying your medical bills can be confusing and stressful, especially if you’re not familiar with the process. At Ohio State University Wexner Medical Center, we want to make paying your bill as easy and straightforward as possible. This article will walk you through everything you need to know about paying your medical bill through OSU Wexner Medical Center.
An Overview of Billing at OSU Wexner Medical Center
OSU Wexner Medical Center sends bills for services provided at our hospitals and clinics You may receive separate bills from physicians or other providers involved in your care Our billing office can answer any questions you have about your OSU Wexner Medical Center bill.
Some key things to know:
-
You will receive a bill after insurance has processed. If you have questions on your insurance coverage, contact your insurance provider directly.
-
Bills are sent by paper mail or email, depending on your selected preferences.
-
Payment is due upon receipt of your bill. You can pay your bill online, by phone, by mail, or in person.
-
If you cannot pay your entire balance, contact the billing office to discuss payment plan options.
-
Financial assistance is available for those who qualify.
How to Pay Your OSU Wexner Medical Center Bill Online
The easiest way to pay your OSU Wexner Medical Center bill is online through MyChart or the hospital’s website. Here’s how:
Pay Through MyChart
-
Log into your MyChart account at mychart.osumc.edu.
-
Click on the Billing tab.
-
Select Pay Bill to make a one-time payment or set up recurring payments.
-
Enter your payment information and submit.
Pay on the OSU Wexner Medical Center Website
-
Click on Pay Your Bill.
-
Enter your account number and birthdate or invoice number.
-
Select Make a One-Time Payment.
-
Enter your payment information and submit.
You can use a credit card, debit card, HSA, or bank account to pay online. Online payments are fast, secure, and convenient.
How to Pay Your Bill by Phone
To pay your OSU Wexner Medical Center bill over the phone:
-
Call 614-293-3230 or 1-800-678-8037.
-
Select the billing prompt option.
-
When prompted, enter your account number or invoice number.
-
Follow the prompts to make your payment with a credit card, debit card, or check.
A representative can also assist you with any billing questions over the phone.
How to Pay Your Bill by Mail
To pay your bill by check or money order through the mail:
-
Make your check or money order payable to OSU Wexner Medical Center.
-
Write your account number on the check or money order.
-
Mail your payment to:
OSU Wexner Medical Center
PO Box 933020
Cleveland, OH 44193
Be sure to allow enough time for your mailed payment to reach the billing office by the due date.
How to Pay in Person
You can pay your OSU Wexner Medical Center bill in person at:
-
Any Wexner Medical Center hospital registration desk
-
The Patient Financial Services office on the 2nd Floor of Rhodes Hall
-
The Patient Financial Services office at the James Cancer Hospital
Payments can be made by cash, check, money order, or credit/debit card.
Payment Plan Options
If you are unable to pay your full balance, OSU Wexner Medical Center offers payment plans:
-
Standard Payment Plan: Spread payments over 5 months with a minimum $50 monthly payment. A $25 enrollment fee applies.
-
Extended Payment Plan: Spread payments over 12-24 months for larger balances. A $50 enrollment fee applies.
-
Self-pay Payment Plan: Uninsured patients can spread payments over 24 months. No enrollment fee.
Contact the billing office at 614-293-3230 to discuss payment plan options.
Financial Assistance Programs
OSU Wexner Medical Center offers financial assistance programs to help qualifying patients pay their medical bills, including:
-
Full or partial charity care to reduce balances for eligible low-income patients
-
Hardship assistance for patients with temporary financial difficulties
-
Uninsured patient discounts up to 55% off total charges
Learn more about financial assistance at wexnermedical.osu.edu/patient-billing/financial-assistance or by calling 614-293-3230.
Get Support for Medical Bill Questions
The OSU Wexner Medical Center billing team is available to help with any questions about your medical bill. Contact them at:
-
Phone: 614-293-3230 or 1-800-678-8037
-
Email: [email protected]
-
In person: See locations above
Understanding your medical bills and payment options will make the process much smoother. Paying online through MyChart or the website is the easiest option. But you can always reach out to the billing office by phone or in person if you need personal assistance.
FINANCIAL AID ｜ Let’s Break Down Pacific’s Tuition and How to Pay Your Bill
FAQ
How much is the late fee for Ohio State University?
What is the credit card convenience fee for Ohio State University?
How do I set up an authorized payer in Ohio State?
Does Ohio State University accept cash payments?
For our safety and your peace of mind, we cannot accept cash payments, either in person or by mail. Please make all checks payable to The Ohio State University and include your Customer Number (CST- ) and Invoice Number (CI-; CIC-; CID-; CIR-) in the Memo line. Failure to include this information with your payment may result in processing delays.
Where can I find a copy of my Ohio State Bill?
On the Ohio State MyHealth mobile app, statements will be found under the Billing tile. If you need a paper copy of your statement, you can print directly from MyChart. Don’t forget: You can pay your bill online. Pay your bill now
How do I contact Ohio State University?
Contact the Ohio State University department or unit who provided your goods or services if you have questions about your bill. Often, their contact information is listed in the Memo line of your invoice.
How do I contact Ohio State MyHealth?
If you have any questions related to paperless billing or need assistance, you can send a MyChart message or call our Customer Service team at 1-800-678-8037 or 614-293-2100. Do you have the Ohio State MyHealth app? Download the MyHealth app and sign up for MyChart today and get care from our experts when you need it, from wherever you are.
Does Ohio State University accept wire transfers?
The Ohio State University accepts both domestic and foreign wire transfers as payment for customer invoices. To obtain our wire transfer information, contact the department or unit who billed you. Their contact information may be included in the Memo of your invoice.
How do I make a payment?
You may choose from one of the following payment methods: Electronic Check Payment (ACH) – use your bank account and routing number for funds withdrawal from your account; there are no fees associated. Select “New Bank Account” when making your payment.
