Paying medical bills can be confusing and stressful. However, Advocate Aurora Health has made the process simple through their online bill pay options In this comprehensive guide, I’ll walk through the various ways to view and pay your Advocate Aurora medical bills online.
Overview of Advocate Aurora Health
Advocate Aurora Health is a non-profit health system that provides care throughout Illinois and Wisconsin. They have hundreds of clinics, hospitals, home health services, and more under their umbrella of care.
With so many locations and services, you likely have the option to receive care from Advocate Aurora. And that means you need to understand their billing and payment systems.
Online Account Options
Advocate Aurora gives you two main options for viewing and paying bills online:
LiveWell Patient Portal
LiveWell is Advocate Aurora’s patient portal. You can sign up for a free account to:
- View visit summaries
- Message your care team
- Schedule appointments
- View and pay bills
To pay through LiveWell, you need your account number and date of birth. You can pay as a guest without an account, but you won’t be able to view your full billing history.
Website Payments
The other way is by visiting Advocate Aurora’s website directly. They have a billing and payment page for viewing and paying bills without logging in.
You’ll still need your account number and date of birth. But it’s a quick way to make one-time payments.
Steps for Paying Your Bill Online
Now let’s walk through the payment process step-by-step:
1. Gather Your Information
Before logging in, grab:
- Account number
- Date of birth
- Credit/debit card
Your account number can be found on printed statements. If you don’t have it, you can call the billing department.
2. Access the Payment Portal
Next, choose either the LiveWell portal or website payment page.
For LiveWell, go to livewell.aah.org and click “Sign In” or “Sign Up.” The website payment page is here.
3. Enter Your Details
On the payment page, enter your account number and date of birth. These verify your identity.
If paying as a guest on the website, you’ll also need to enter your email address.
4. Select an Account
You may see multiple accounts if you’ve had visits to different facilities. Choose the account you want to pay.
5. Enter Payment Details
Select whether you want to pay the full or partial balance. Then enter your credit/debit card and billing details.
Double check that all the information is correct!
6. Get a Receipt
After submitting, you’ll receive an emailed receipt as proof of payment. Be sure to save this for your records!
And that’s it – you’ve just paid your Advocate Aurora medical bill online!
Tips for Smooth Online Payments
Here are a few tips to make bill paying even easier:
-
Save your account details in LiveWell so you don’t have to re-enter them each time. Just click “Manage payment methods.”
-
Set up autopay to have payments processed automatically each month. Take one less thing off your plate!
-
Download the Advocate Aurora app to pay bills on-the-go from your smartphone.
-
Pay multiple accounts at once if you or family members have separate bills to pay.
-
Contact billing support if you have any trouble with online payments. They can walk you through the steps.
Financial Assistance Programs
If paying your Advocate Aurora medical bills is a hardship, visit the financial assistance page to learn about the available options.
They have payment plans, discounted care, and charity care programs based on your income and expenses. Applying is easy and they’ll work with you on managing costs.
Paying Advocate Aurora Bills Just Got Easier
Paying bills doesn’t have to be painful. With some preparation and the right tools, you can get it done in just a few minutes from your computer or mobile device. Visit the Advocate Aurora website or patient portal anytime to take care of your outstanding balances.
Check out the LiveWell with Advocate Aurora Health App
FAQ
Is there a LiveWell app?
How many locations does advocate Aurora Health have?
How do I update my insurance in LiveWell?
What is Aurora LiveWell?
Do Aurora Health care & advocate health care send bills separately?
As a reminder, Aurora Health Care, Aurora Health at Home, and Advocate Health Care send bills separately. If you have payment plans for more than one of these entities, you must enter your new card information for each of them separately. What do I do if there is a billing error?
How do I pay my Aurora Health at home Bill?
You can make a payment through the Aurora Health at Home patient portal for current services received since May 2022 for infusion therapy and since January 2023 for home medical equipment. You can pay your bill here for home medical equipment services prior to January 2023 and for infusion therapy services prior to May 2022. Cost of care
How do I pay for my Aurora visit?
Credit/debit card. We accept MasterCard, Visa, Discover or American Express. Pay online or by calling 800-326-2250. Electronic Funds Transfer (EFT). Pay Aurora electronically from your bank’s website. Who gets billed for my visit? Please provide us with your health insurance information when scheduling your service.
Why do I receive more than one bill from Aurora?
There are two reasons you might receive more than one bill from Aurora: You may receive more than one bill if you’re financially responsible for more than one person’s health care and you haven’t established a family billing account. A family billing account puts all of the bills you’re responsible for on one statement.
