How to Pay Your Fort Myers Utility Bill Online: A Step-by-Step Guide

Paying your utility bill is an essential part of being a resident or business owner in Fort Myers. The city offers several convenient options for paying your water, sewer, stormwater, and solid waste services bill online, saving you time and hassle. In this comprehensive guide, we’ll walk through the process of setting up and using the City of Fort Myers online utility billing system.

Overview of Fort Myers Utility Billing

The City of Fort Myers provides water, sewer, stormwater and garbage services to residents and businesses within city limits The city bills monthly for these utility services.

The Utility Billing department sends out monthly utility bills around the 20th of each month. Payment is due by the 10th of the following month to avoid late fees. Bills can be paid online, by phone, by mail or in person.

Fort Myers offers paperless billing if you’d like to save paper and receive your bill electronically. You can also set up automatic payments so your bill gets paid on time each month automatically.

Benefits of Paying Your Bill Online

Paying your Fort Myers utility bill online provides several advantages

• Convenience: Pay anywhere, anytime online without having to mail in a check or visit City Hall.

• Payment tracking: Your online account stores payment history making it easy to track and monitor payments.

• Paperless billing: Reduce clutter and waste by going paperless.

• Auto-pay: Set up recurring payments to avoid late fees.

• Account management: Update account and contact information through your online account.

How to Set Up an Online Account

Setting up an online account with the City of Fort Myers only takes a few minutes. Follow these steps:

1. Go to the City of Fort Myers website’s Online Payments page.

2. Click on “Pay City Utility Bill Online.”

3. On the next page, click on the “New users register for access here” link.

4. Enter your account number and the last name on the account, then click “Next.”

5. Fill in your contact details including email address and phone number.

6. Enter your payment information such as credit/debit card or e-check.

7. Review the Terms & Conditions and click “I Agree” to complete registration.

You will receive a confirmation email with a temporary password to access your new online account.

How to Pay Your Bill Through the Online Account

Once your online account is set up, you can easily pay your utility bill in just a few clicks when logged in:

1. Go to Online Payments and click on “Pay City Utility Bill Online.”

2. Log in using your email and password.

3. Your account balance will be displayed. Click “Make Payment” to proceed.

4. Enter your payment amount (minimum due, current balance due or other amount) and click “Add to Cart.”

5. Review your shopping cart, then click “Proceed to Checkout.”

6. Enter your payment information and complete the transaction.

7. Your payment will be processed and you will see a confirmation screen.

You will also receive a confirmation email with your payment details. Payments made before 5:00 PM reflect same day.

Tips for Managing Your Online Account

Your City of Fort Myers online account makes managing your utility services easy. Here are some tips:

• Update your contact information under “My Profile” if you move or change phone numbers.

• Opt into paperless billing to receive bills electronically.

• Sign up for auto-pay to have payments processed automatically each month.

• Check your balance and view payment history under “My Account.”

• Schedule one-time future payments for a specific date under “Payments.”

• View past statements and bills under “Documents.”

• Set up notifications to be alerted via email about due dates, past due bills, payments and other account activity.

Paying your Fort Myers utility services bill online is a quick and easy process with many benefits. Use this step-by-step guide to set up your online account and start paying your bill conveniently from home in just minutes. Managing your City of Fort Myers utility account online gives you more control and makes staying on top of your bill hassle-free.