How to Pay Your Gwinnett County Water Bill Easily

Paying your water bill to Gwinnett County should be a quick and straightforward process With multiple options available, residents of Gwinnett County can choose the payment method that works best for their needs This article will provide a comprehensive guide on the different ways Gwinnett County customers can pay their water bill efficiently.

Online Payment

The easiest way for Gwinnett County residents to pay their water bill is through the county website. Customers can either pay as a one-time guest or setup an online account to save payment information and access billing history.

To pay online, go to www.gwinnettcounty.com and click on “Pay Water Bill” at the top of the homepage. This will direct you to the payment portal where you can either login to your account or proceed as a guest.

Making one-time payments without an account only takes a few minutes You will need your account number and meter number which can both be found on your monthly bill After entering the payment amount and required account details, you can securely input your credit/debit card information or electronic check details. Payments made through the online guest portal are posted to your account immediately.

Setting up an online account offers additional convenience and benefits. With an online account you can:

• Store payment methods for faster checkout
• View up to 18 months of billing history
• Sign up for paperless billing
• Set up automatic monthly payments
• Update account and contact information
• Request to start, stop, or transfer service

Registering for online access is free and only requires an email address, account number, and meter number.

Pay By Phone

Gwinnett County offers a 24/7 automated phone system for paying water bills over the phone Call 678-376-6800 and follow the prompts to make a payment using your credit, debit or check card Payments made through the automated phone system typically process within 24-48 hours.

You can also speak with a customer service representative from 8am to 5pm Monday through Friday to process credit card payments over the phone. Visa, Mastercard, Discover and American Express cards are accepted.

Pay By Mail

Customers who prefer to pay their water bill through the mail can send their payment to:

Gwinnett Water Resources
P.O. Box 105023
Atlanta, GA 30348-5023

To ensure proper processing, include your remittance coupon from your bill along with your check or money order. Make sure to write your Gwinnett County Water account number on the check as well. Allow 3 business days for mailing time plus processing when paying by mail.

Pay in Person

In-person payments can be made at the Gwinnett County Water Resources office located at:

684 Winder Hwy
Lawrenceville, GA 30045

The office is open Monday through Friday from 8am to 5pm, excluding holidays. Customers can pay by cash, check or credit/debit card when visiting the office.

There is also a convenient drive-thru option for fast and easy in-person payment drop off.

Third Party Locations

Gwinnett water bills can also be paid at thousands of Western Union locations across the country. To utilize this option, simply bring your water bill to a participating Western Union agent and they can process your payment to Gwinnett County Water. Payments made through Western Union typically take about 3 days to process. Convenience fees may apply when using this payment method.

Automatic Payments

For the most convenient hands-off approach, Gwinnett County water customers can enroll in automatic monthly payments. This feature automatically drafts the amount due each month directly from your bank account or credit card on the due date.

To get started on automatic payments, complete the Automatic Draft Authorization form available on the Gwinnett County website and submit along with a voided check if using a bank draft option.

Automatic payments avoid late fees, save time, and give residents one less bill to worry about.

Special Payment Notes

• If paying on the same day as a scheduled service disconnection, call 678-376-6800 after submitting payment to confirm it was received and avoid disruption.

• Gwinnett County does not charge any fees for processing payments. Avoid third party websites that may charge service fees.

• Payment processing can take 24-48 hours, so plan ahead to avoid late fees if paying close to the due date.

• Do not provide personal, financial or account information to any unverified sources calling or claiming to represent Gwinnett County.

Paying your water bill to Gwinnett County is fast and simple through the variety of options offered. Online payments, phone payments, automatic drafts and in-person payments give customers flexibility to choose the method that works best for their household. Take advantage of these easy bill pay choices and avoid late fees by paying on time every month.