Paying your water bill is an essential task for homeowners and renters in Pasadena, TX. With easy online payment options, paying your water bill can take just a few minutes. This guide will walk you through everything you need to know to pay your Pasadena water bill online.
Overview of Pasadena’s Water Billing
The City of Pasadena’s Water Billing Office is responsible for meter reading, billing, collection, and customer service for around 36,000 accounts Water bills are issued monthly and include charges for water, sewer services, and garbage collection.
You can receive paper bills by mail or sign up for paperless billing to access your bill electronically through the city’s website. Bills are typically mailed or available online around the 20th of each month and are due by the 10th of the following month.
Why Pay Your Water Bill Online?
Paying your Pasadena water bill online is fast, easy, and secure. Here are some of the key benefits:
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Convenience – Pay anytime, anywhere with an internet connection. Avoid mailing payments or visiting the Water Billing Office in person.
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Payment Options – Make one-time payments or set up automatic monthly payments. Use a checking account credit card or debit card.
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View Payment History – See past bills and payment dates all in one place.
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Avoid Late Fees – Online payments process immediately, so you don’t have to worry about postal delays. Late fees apply if payment is not received by the due date.
How to Pay Your Water Bill Online
Follow these simple steps to pay your water bill online with the City of Pasadena:
Step 1: Navigate to the Payment Page
Go to www.pasadenatx.gov and click on “Pay Water Bill” at the top of the page. This takes you directly to the secure payment portal.
Step 2: Log In or Register
First-time users will need to register for an account. This involves providing your account number address, and creating a username and password.
If you’ve paid online before, simply log in with your existing credentials.
Step 3: Select Payment Method
You can pay by credit card, debit card, or electronic check. Enter your payment details and confirm the amount due.
Step 4: Confirm Payment
Carefully review the payment details before submitting. You’ll receive a confirmation page and email after successful payment.
Tips for Managing Your Water Bill
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Sign up for paperless billing and automated payments to simplify bill payment.
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Provide updated contact information to receive important notifications.
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Monitor your usage and watch for leaks to avoid higher than normal bills.
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Check for billing errors and notify the city right away if you find any problems.
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Take advantage of payment plans if you need help paying your balance.
Getting Help with Your Water Bill
If you have questions about your water bill or need help paying online, Pasadena’s Water Billing Office is available to assist:
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Phone: (713) 475-5566
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Email: [email protected]
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Office Hours: Monday to Friday 7:30am – 5:00pm, Wednesday open until 6:00pm
The Water Billing Office can help with establishing service, terminating accounts, billing disputes, payment arrangements, and any other issues.
Paying Your Water Bill is Easy with Pasadena, TX
Paying your Pasadena water bill online takes just minutes each month. By automating payments and going paperless, you can simplify bill payment even further. Pay online 24/7 and avoid late fees to keep your water flowing and services active. Contact Pasadena’s Water Billing Office if you need any help with setting up online bill pay.
Pasadena, TX Water Quality Assessment: What You Need To Know
FAQ
How do I pay my water bill in Texas?
Where does Pasadena Texas get its water?
Where can I pay my water bill in Tucson?
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Planning and Development Services Center
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Patrick K. Hardesty Midtown Multi-Service Center
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Eastside City Hall
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Downtown
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Midtown
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Eastside
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201 N Stone Ave
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1100 S Alvernon Way
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7820 E Broadway Blvd
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8:30am to 4:30pm
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8:30am to 4:30pm
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8:30am to 4:30pm
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cashier only
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dropbox & cashier
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dropbox only
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How do I pay my water bill in Pasadena Texas?
The City of Pasadena Water Department, located in Pasadena, Texas, provides water services to approximately 36,000 accounts. The department offers a water leak assistance program and new or upgraded water services. Customers can pay their bills by calling the office during business hours, or by using the night depository after hours.
What does the Pasadena Water billing department do?
The City of Pasadena Water Billing department is responsible for meter reading, billing, collection, and customer service for approximately 36,000 water accounts in Pasadena, Texas. The department offers various payment options, including in person, over the phone, online, and by mail, as well as a night depository for after-hours payments.
Does Pasadena have a water quality report?
Under the authority of the Safe Drinking Water Act, the EPA requires City of Pasadena Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
