How to Pay Your Water Bill in Monroe, Louisiana and Monroe, Michigan

Paying your water bill is an important responsibility for residents and businesses in Monroe, Louisiana and Monroe, Michigan. As a resident of either city, it’s crucial to understand your payment options, due dates, and how to get assistance if needed. This guide will walk you through everything you need to know about paying your Monroe water bill.

Payment Options in Monroe, Louisiana

The City of Monroe, Louisiana provides water service to residents and businesses in the area. There are a few ways to pay your water bill to the city:

• Online Payment Portal – The city has an online payment portal where you can pay with credit/debit cards or electronic checks. There is a $1.95 fee per transaction.

• By Phone – You can pay your water bill through the city’s automated phone system by calling 318-329-2391 Credit/debit cards and electronic checks are accepted for a $1.95 fee.

• In Person – Visit the Utility Billing office at 316 Breard Street in Monroe You can pay with cash, check, money order, or credit/debit card.

• By Mail – Send a check or money order to City of Monroe Utility Billing, P.O. Box 123, Monroe, LA 71210.

• Auto Draft – Set up automatic monthly payments from your bank account. Visit the Utility Billing office to fill out a form.

• Third-Party Bill Pay – Use your bank or credit union’s online bill pay service. Allow 5-7 business days for the payment to process.

Payments are due by the 10th of each month. A 10% penalty is added if payment is received after the due date.

Payment Options in Monroe, Michigan

Monroe city residents and businesses get their water service from the City of Monroe, Michigan. Here’s how to pay your bill

• Online Portal – Pay online through the InvoiceCloud portal. Credit/debit cards and e-checks are accepted for a $2.95 fee.

• By Phone – Call 844-915-1240 to pay through InvoiceCloud’s automated system using credit/debit cards or e-checks.

• In Person – Visit Monroe City Hall at 120 E. First St. and pay with cash, check, money order or credit/debit card.

• Drop Box – Place check or money order payments in the drop box at City Hall.

• By Mail – Send checks or money orders to City of Monroe Water Dept., 120 E. First St., Monroe, MI 48161.

• Auto-Pay – Enroll in auto-pay through InvoiceCloud to have payments automatically debited from your bank account each month.

Bills are due by the 18th of the month. A 10% late fee applies if the bill isn’t paid on time.

Payment Assistance Programs

If you’re having trouble paying your water bill in Monroe, there may be assistance programs available:

Louisiana

• Lifeline Assistance – Offers a $6 discount on water bills for qualifying low-income seniors and disabled customers.

• Round Up Program – Volunteer to have your bill rounded up to donate to customers in need.

Michigan

• Water Affordability Program – Provides bill payment assistance for income-qualified customers.

• Round Up Program – Round up your bill to donate to the assistance program.

• Payment Plans – Make arrangements for a delayed payment plan if you’re unable to pay the full amount due.

Contact your respective city’s Utility Billing office to learn more about assistance programs and eligibility. Having trouble paying bills? Reach out as soon as possible to prevent service shut-offs.

Understanding Your Water Bill

When you get your monthly bill, here are some key things to look for:

• Account number – Your unique customer account number. Have this handy when making a payment or inquiry.

• Service address – The address receiving the water service. Verify it’s correct.

• Billing date – The date the bill was issued.

• Due date – Payment is due by this date, typically around the 10th-18th of the month.

• Previous balance – Any unpaid balance from your prior billing cycle.

• Payments – List of payments received since the last bill.

• Water usage – How much water you used in gallons or cubic feet. Check for unusually high usage.

• Sewer – Your sewer service charges based on water usage.

• Taxes – Any state/local taxes on the services.

• Total current charges – Total of all charges and taxes for the current billing period.

• Total amount due – Total of previous balance plus current charges.

Review the bill details closely each month and contact Utility Billing about any discrepancies. Monitoring your usage can also help detect leaks or other issues.

Paying your water bill by the due date is a monthly task for every resident and business. Monroe makes it fairly easy to pay in person, online, by phone, or by mail. Know your options, dates, and don’t hesitate to seek assistance if you need help meeting payment obligations. Staying current on your water bill ensures continued service and avoids penalties or collections actions.