How to Pay Your Water Bill for Fort Bend Water District #2

Paying your water bill on time and in full is an important responsibility for all residents and businesses in Fort Bend Water District #2. This district provides water and sewer services to thousands of customers across multiple communities in Fort Bend County, Texas. While there are several payment options available, knowing the proper steps to pay online, by mail, phone, or in person will ensure your payment is received and processed correctly.

Overview of Fort Bend Water District #2

Fort Bend Water District #2 is a political subdivision of the state of Texas that provides water and sewer services to residents and businesses in Stafford, Sugar Land, Missouri City and other unincorporated areas of Fort Bend County The district is governed by a five-member publicly elected Board of Directors and managed by a team of professionals who oversee the operations and infrastructure.

Fort Bend Water District #2 provides services to over 9,000 residential and commercial customers across its service area. The district maintains the system that delivers safe, reliable water for drinking and daily use, as well as transports and treats wastewater in compliance with all regulations.

As a customer of Fort Bend Water District #2, you are responsible for paying your monthly water and sewer bill in a timely manner. Failure to pay your bill by the due date can result in penalties, disruption of service, and additional fees to restore your service. Review the payment options below to pay your bill correctly and avoid any issues.

Pay Online

The easiest and most convenient way to pay your Fort Bend Water District #2 bill is online through the customer portal

• First, go to the district’s website at fbcwcid2.com and click on the “Pay Online” link. This will direct you to the secure online payment portal.

• If you already have an online account enter your email and password to log in. If you don’t have an account click “Pay As Guest” and enter your account number.

• Select whether you want to make a one-time payment or set up recurring automatic payments. Enter your payment details.

• Payments can be made directly from a bank account or with a Visa, MasterCard, Discover or American Express credit or debit card.

• Confirm your payment details and amount. Processing fees apply for credit/debit card payments.

• Save your payment confirmation number. Your account will update instantly with your payment.

Paying online is fast, easy, and allows you to view your balance and payment history anytime.

Pay by Mail

If you prefer to pay your water bill through the mail, please follow these steps:

• Write your Fort Bend Water District #2 account number clearly on your check or money order.

• Make the check or money order payable to Fort Bend Water District #2.

• Print and include your payment stub in the envelope to credit your account properly.

• Mail your payment to the address printed on your bill stub:

Fort Bend Water District #2
P.O. Box 3150
Houston, TX 77253-3150

• Allow 7-10 business days for your mailed payment to reach the payment processing facility and be applied to your account.

• Late fees can apply if your payment is received after the due date, so mail your payment well in advance of the deadline.

Pay by Phone

You can pay your water bill over the phone quickly using your debit/credit card or electronic check.

• Call the Fort Bend Water District #2 payment line at (855) 270-3592.

• Select option 3 for billing questions and payments.

• Have your account number and payment details ready.

• Follow the prompts to make a one-time payment or set up recurring payments.

• Phone payments have associated processing fees.

• Record your confirmation number before ending the call.

Pay in Person

For those who prefer to pay their bills in person, you can visit either of the Fort Bend Water District #2 office locations:

• 406 W Grand Pkwy S Suite 260, Katy, TX 77494

• 16758 Telge Rd, Cypress, TX 77429

Office hours are Monday-Friday from 8:30am to 4:30pm. You can pay by cash, money order or check. Please note that cash payments are not accepted. There are no processing fees for paying in person.

Avoid Late Fees and Service Disruption

To avoid late fees and potential disruption of your water and sewer services, be sure to pay your bill in full and on time every month. Your bill is due by the due date printed on your statement. If your payment is late, you will incur additional penalties and fees.

Review all of your payment options and choose the method that works best for your needs. If you have any questions about your bill or difficulty paying on time, contact Fort Bend Water District #2 customer service right away to discuss payment arrangements or billing issues. Maintaining your account in good standing ensures continuous access to the essential water services you rely on.

Having access to clean water and effective wastewater management provided by Fort Bend Water District #2 is vital for our community. Paying your water bill fully and on time is your responsibility as a customer of the district. Use this guide to understand the proper procedures to pay online, by phone, mail or in person. Taking a few minutes each month to pay your bill correctly will help you avoid costly late fees or disruption of your services. Contact Fort Bend Water District #2 if you need assistance managing or paying your bill going forward. Working together ensures efficient operations and service continuity.