Making Bill Payments Easy with Clarksville Gas and Water

Paying utility bills is a necessary evil that we all must face each month. But it doesn’t have to be a dreadful experience, especially if you are a customer of Clarksville Gas and Water in Tennessee. This municipal utility provider offers numerous convenient payment options to fit any lifestyle or preference. Read on to learn how simple and stress-free it can be to pay your Clarksville Gas and Water bill each month.

An Overview of Clarksville Gas and Water

Clarksville Gas and Water provides over 68,000 customers with natural gas, water, and wastewater utilities throughout the city of Clarksville, TN and some surrounding areas. They are a municipal utility, meaning they are owned by the city rather than a private company. Their mission is to provide quality utility services to enhance the local community.

The utility has been serving Clarksville since 1939 and now operates over 1,100 miles of water mains and over 900 miles of sewer mains. They employ around 230 people and maintain two customer service centers as well as various payment kiosks around town for added convenience.

Why Choose Clarksville Gas and Water?

There are a few key reasons why Clarksville Gas and Water stands out from other utility providers

• Local and reliable – Since they are owned by the city, all revenue stays local rather than going to shareholders of a private corporation This allows them to focus on serving the local community

• Quality customer service – They emphasize friendly and responsive customer service with extended office hours and multiple ways to get assistance.

• Various payment options – Clarksville Gas and Water offers numerous payment choices to suit different preferences and lifestyles

• Account management tools – Customers can easily monitor usage, view bills, and make payments online through their user-friendly website.

• Competitive rates – As a municipal utility, their rates are not inflated to maximize profits like a private company. Their prices stay affordable for the community.

Overview of Payment Options

What really makes Clarksville Gas and Water stand out is the variety of payment options available to customers. They understand that not everyone can pay their bill the same way or on the same schedule. Here is an overview of the different methods you can use:

Online Payments

For tech-savvy customers, the easiest way to pay is through the online customer portal called WebConnect. You can make one-time payments or set up recurring automatic payments from a bank account or credit card. Registration only takes a few minutes if you have your account number and billing zip code handy.

There is also a “One Time Payment” option that does not require logging in or setting up an account beforehand.

Phone Payments

You can call in your payment to the Utility Billing Line at 931-645-7400 or the toll-free number at 1-888-800-4020. This automated system is available 24/7 and allows you to use a credit card to pay your bill.

Text Payments

If you prefer to use text messaging, register for the Pay by Text option. Each month you will receive a text with your bill amount and due date. Respond “OK” to pay right from your phone.

Mail-In Payment

The old-fashioned option is to mail your payment. Each bill comes with a return payment envelope. Just drop the payment in the mailbox before the due date.

Bank Draft Payment

For hands-off convenience, sign up for monthly Automatic Bank Draft payments. Your bill amount will automatically be drafted from your bank account each month.

In-Person Payments

You can also pay your bill in person at one of the Clarksville Gas and Water customer service centers located around town. They have a drive-through window for quick service.

In addition, there are payment kiosks available 24/7 at various gas stations and convenience stores. These self-serve kiosks accept cash, checks, and cards.

Summary of Payment Options

• WebConnect online payments
• Phone payments
• Text payments
• Mail-in payments
• Automatic bank draft
• In-person at service centers
• In-person at payment kiosks

Clarksville Gas and Water clearly offers the most flexibility when it comes time to pay your utility bill each month.

Tips for Hassle-Free Bill Payment

Follow these tips to make paying your Clarksville Gas and Water bill quick and easy every month:

• Sign up for paperless billing – Reduce clutter and access your bill as soon as it is ready through the online portal.

• Set payment reminders – Use calendar reminders so the due date doesn’t creep up on you.

• Pay early – Schedule payments to process 1-2 days before the due date to ensure on-time payment.

• Look for fee notices – As of February 2024, fees are charged for credit/debit payments in some cases.

• Save payment receipts – Whether using checks or electronic payments, be sure to keep receipts for your records.

• Set up autopay – Automatic bank draft or credit card payments give you one less bill to think about.

• Monitor usage trends – Use the online portal to analyze usage and detect possible leaks early.

Avoid Non-Payment Penalties

It is important to pay your Clarksville Gas and Water bill fully and on time each month. If not paid by the due date, a 10% penalty will be added to the account. Failure to pay will eventually result in disconnection of service.

Don’t let it get to this point! Stay on top of your bill and take advantage of the numerous payment options available. Clarksville Gas and Water makes it quick and convenient to pay each month.

Contact Clarksville Gas and Water for Assistance

The friendly and knowledgeable customer service staff at Clarksville Gas and Water is available to answer any questions about your account or the various payment methods. Contact them at:

Phone: 931-645-7400

Toll Free: 1-888-800-4020

Email: [email protected]

Website: www.cityofclarksville.com

Clarksville Gas and Water works hard to provide reliable utility services to the local community. In turn, they offer multiple payment options to fit any schedule or preferences you may have. Paying your bill each month can be fast, easy, and stress-free by utilizing their online, phone, text, mail, or in-person payment methods.