Having convenient access to pay your water bill online can save time and headaches. Sac Suburban Water District (SSWD) offers a simple online payment system to manage your water account. This article provides an overview of using SSWD’s online portal to review your water bill, set up autopay, make one-time payments, manage account details, and more.
Benefits of Paying Your Water Bill Online
SSWD allows customers to take care of their water account management fully online, Doing so provides many advantages over mailing payments or visiting the office
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Convenience – Pay your water bill 24/7 from anywhere using a computer, tablet or mobile phone.
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Efficiency – Review your bill check usage and make secure payments in just minutes.
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Payment flexibility – Use credit cards, debit cards, or e-checks to pay online.
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Money savings – Avoid late fees, postage, gas for driving to the office.
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Paperless – Reduce waste and clutter from printed bills and checks.
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Notifications – Get payment confirmations and due date reminders via email.
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Account management – Update account information, analyze usage, set up autopay, and more.
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Security – The online portal uses encryption and security measures to protect your data.
How to Sign Up for an Online Account
Registering for online water bill pay only takes a few quick steps:
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Go to SSWD.org and click on “Pay Bill” at the top.
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Select the “Customer Payment Portal” option.
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Click on “New users click here to register” and fill out the form.
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Enter your SSWD account number, email, password, and other details.
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Agree to the terms and conditions and click submit.
Once registered, you can start using the online portal to manage your water account, analyze usage, make payments, and more.
Making One-Time Water Bill Payments Online
To make a single, ad-hoc payment on your water bill:
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Log into your SSWD online account.
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Locate your current water bill that requires payment.
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Select the “Pay Bill” option and enter the payment amount.
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Choose whether to pay by credit card, debit card, or e-check.
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Enter your payment details and submit the payment.
The bill amount will immediately process and show as paid on your account. You’ll also receive an email confirmation for your records.
Setting Up Automatic Recurring Payments
For hands-free convenience, you can enroll in autopay:
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Access your account settings and click “AutoPay Accounts”.
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Select your water account, choose frequency and date.
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Enter credit/debit card or bank account details.
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Review and enable autopay settings.
Your water bill will now be paid automatically each billing cycle. You can update your autopay method or date anytime.
Getting Water Bill Reminders and Notifications
The online portal allows you to receive useful email or SMS text alerts related to your water account:
- Payment receipts after bill is paid
- Reminders before your bill is due
- Past due notices if payment lapses
- Usage threshold alerts based on gallons
- Notification of water service interruption
Enable the notifications you want under your account settings for added convenience and peace of mind.
Managing Multiple Water Accounts
If you have more than one SSWD water account, you can view and pay all of them through your online portal:
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Click on “My Accounts” from the top menu.
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Choose “Add Account” and enter the additional account number.
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The system will link the account to your profile.
Now you can easily switch between your water accounts in the portal to pay bills, check usage, update details, and more for each one.
Getting Assistance with Online Water Bill Pay
If you need any help with the online payment system or your water account, SSWD’s customer service team is available:
- By phone – Call (916) 979-7646 during business hours
- Email – [email protected] for non-urgent questions
- Live chat – Available on sswd.org during business hours
SSWD representatives can:
- Assist with registration and account setup
- Help make one-time payments
- Troubleshoot autopay issues
- Answer billing or usage questions
- Fix login/password problems
- Provide general support for the online portal
Don’t hesitate to contact SSWD’s helpful customer service department if any questions or issues arise while managing your water account online.
Convenient Online Management for Water Bills
Paying your SSWD water bill online helps simplify your finances with 24/7 account access, paperless billing, automatic payments, usage tracking, account management, and more helpful features. Sign up for an online account today to start enjoying the many benefits over traditional mail-in bills and payments. The easy-to-use online portal puts control over your water account at your fingertips.
High Efficiency Asset Location at Sacramento Suburban Water District
FAQ
Who do I pay my water bill to in Sacramento?
How much does water cost in Sacramento?
Sacramento Water Utilities | City of Sacramento With a metered rate, the average service charge is $35. 72 with a charge of $1. 46 per 100 cubic feet of water.
