Fort Bend Mud 2 Bill Pay: A Guide to Paying Your Water Bill

Fort Bend County Municipal Utility District #2 (FBC MUD #2) provides water and sewer services to residents in the Sugar Land, Texas area Homeowners in the district receive monthly water bills that must be paid by the due date to avoid late fees or service disruption This article will explain the various ways Fort Bend Mud 2 customers can pay their water utility bills conveniently online, by phone, in person or by mail.

About Fort Bend MUD #2

Fort Bend MUD #2 is a municipal utility district that provides drinking water, sewer service and fire protection to around 2500 connections in residential neighborhoods within the district boundaries.

The district contracts with Municipal District Services (MDS) to handle operational management of the water system, billing and customer service. MDS bills customers monthly and collects payment on behalf of the district.

Bills are typically due by the 4th of each month. Usage is billed at the following volume rate tiers:

• $20.00 minimum for 0-6,000 gallons
• $3.00 per 1,000 gallons for 6,001-15,000 gallons
• $3.50 per 1,000 gallons for 15,001-25,000 gallons
• $4.00 per 1,000 gallons for 25,001-50,000 gallons
• $6.00 per 1,000 gallons over 50,000+ gallons

There is also a monthly $38.25 service availability charge. Customers are charged sewer usage at 90% of water consumption. Failure to pay on time incurs late fees and can eventually lead to water being shut off.

Online Bill Pay

The easiest and most convenient way for Fort Bend MUD #2 customers to pay their water bill is through the MDS online payment portal:

• Go to: https://mdswater.com/districts/fort-bend-county-mud-2/
• Click “View Your Bill or Account Online”
• Register your account using your account number
• Make secure one-time or recurring payments

The online system accepts all major credit cards, debit cards or bank account (ACH) payments. There is a small $3.50 processing fee per transaction. Customers can also view billing history and set up automatic payments.

Pay by Phone

Call (855) 270-3592 to pay your Fort Bend MUD #2 water bill over the phone using the automated payment system or by speaking with a live representative during business hours.

• Small fee applies to process credit/debit card payments
• Have your account number handy to access your account
• Receive a confirmation number at the end

The pay-by-phone option enables quick one-off payments without having to register an online account.

Pay by Mail

Mail a check or money order payable to your district name to:

Fort Bend County MUD #2
P.O. Box 3150
Houston, TX 77253-3150

Be sure to include your account number on the check or stub. Allow 7-10 days for mailed payments to process. This is the slowest option but good for customers who prefer paying the “old fashioned” way.

Pay in Person

For fastest processing, customers can pay their water bill in person at either of MDS’s two office locations:

1. 406 W Grand Pkwy S Suite 260, Katy, TX 77494

2. 16758 Telge Rd, Cypress, TX 77429

Both locations accept check, money order or cashier’s check payments Monday-Friday from 8:30 AM to 4:30 PM. Cash is not accepted. Visiting the office lets you hand deliver payment and get a receipt immediately.

Pay at Retail Locations

Some other authorized walk-in payment locations include:

• HEB and Kroger – pay with payment coupon
• Walmart – use payment coupon and have bill paid overnight
• Check with local grocery/retail stores for availability

A small service fee may be added at retail locations. Bring your payment coupon or account number.

Payment Arrangements

If unable to pay your water bill in full by the due date, call MDS as soon as possible to set up a payment plan. Payment extensions and arrangements can help avoid late fees or service disruption.

Contact MDS at 281-290-6507 to discuss payment options if a bill cannot be paid on time.

Account Management

In addition to making payments, customers should also periodically log in to their online account to:

• Update contact information and email
• View water usage history
• Set up automatic payments
• Go paperless to stop mailed bills

Keeping details current ensures bills are received on time and makes paying easier. Be sure to also read newsletters and bill inserts for district announcements.

Late Payments and Disconnection

If a bill is still unpaid after the due date, a 10% late penalty is assessed. Accounts over 30 days past due are subject to water service termination.

A $50 fee applies to resume service after disconnection. Avoid these extra costs and inconvenience by paying on time.

Contact MDS immediately if unable to pay on time to ask about possible extensions or alternative payment arrangements. Communicating early can prevent shut offs.

Getting Account Help

For questions or issues regarding Fort Bend MUD #2 water bill payment options, account management, amounts due or late notices, contact MDS customer support:

• Phone: 281-290-6507
• Email: [email protected]
• Website: https://mdswater.com/districts/fort-bend-county-mud-2/

The MDS team can provide individualized assistance for any billing or payment issues.

Paying monthly water bills on time is essential for Fort Bend MUD #2 customers to maintain uninterrupted service. Following the payment options outlined above makes it quick and convenient to pay online, by phone, by mail or in person.

Sign up for an online account to view usage, receive reminders and pay electronically. Avoid late fees and penalties by paying the amount due by the 4th of each month or setting up autopay. Contact MDS immediately if unable to make a payment. Keeping accounts current ensures quality water service.