Paying your Washington County Service Authority (WCSA) bill online is a convenient way to make sure your payment is made on time each month. WCSA offers several options for paying your water and sewer bill online, including through their website, over the phone, or by setting up automatic payments. This guide will walk you through the different ways you can pay your WCSA bill online.
Register for an Online Account
The first step to pay your WCSA bill online is to register for an online account on the WCSA website. Here’s how:
- Go to https://www.iwebms.net/wcsa.
- Click on “Register Your Account” and enter your account number, ZIP code, and other details from your latest bill.
- Choose a username, password, and security questions.
- Agree to the Terms of Service.
- Click “Register” and your online account will be created.
Once your online account is setup, you can log in anytime to view your account balance, payment history, and make a payment.
Pay Your WCSA Bill Through the Online Portal
The easiest way to pay your WCSA bill online is through the online payment portal Follow these steps
- Log into your WCSA online account.
- Click on “Make Payment” and enter your payment amount.
- Enter your credit card or bank account information. WCSA accepts Visa, MasterCard, Discover, and E-Checks.
- Review the payment details and click “Submit Payment”.
Your payment will be processed instantly and you’ll receive a confirmation email with your payment details. Payment receipts are also stored in your account history.
Pay Over the Phone
If you prefer to speak with a customer service representative, you can pay your WCSA bill over the phone.
- Call WCSA at 276-628-7151 between 8AM to 5PM Monday to Friday.
- Provide your account number and billing details to the representative.
- Provide your credit/debit card or bank account details.
- Your payment will be processed during the call and a receipt can be emailed or mailed to you.
This is a quick option if you need to make a last minute payment and missed the online cut-off time.
Setup Automatic Payments
For the most hassle-free option enroll in automatic payments through your online account. This allows WCSA to automatically charge your credit card or bank account each month for the amount due.
To enroll:
- Log into your WCSA online account.
- Click on “AutoPay Program” and enter your payment method information.
- Choose the date each month you want your bill paid.
- Review and submit the auto-pay enrollment form.
Now your bill will be paid automatically each month on the date you selected. You’ll still receive a monthly bill for your records.
Paying at Other Locations
In addition to paying online or over the phone, you can pay your WCSA bill in person at:
- The WCSA office at 25122 Regal Drive in Abingdon.
- Any MoneyGram or Western Union location.
- Select Kroger and Walmart stores.
Look on your monthly bill for a list of authorized payment locations in your area. These in-person payments usually have a small transaction fee.
Know Payment Deadlines and Policies
To avoid late fees, make sure you pay your WCSA bill by the due date each month. WCSA has a disconnection policy for overdue accounts, so it’s important to pay on time.
Some key payment deadlines and policies:
- Bills are issued monthly and due within 15 days of billing.
- A 10% late fee is applied to overdue balances.
- Accounts 30 days past due may have water service disconnected.
- Disconnected accounts must pay a reconnection fee.
- Payments made online, by phone, or at MoneyGram/Western Union locations post instantly to your account. In-person payments may take 2-3 business days to process.
Review your monthly bill carefully and contact WCSA customer service if you have any questions. They can explain your bill charges and due date.
Paying your WCSA water and sewer bill online using one of these options allows you to easily and securely manage this monthly expense. Sign up for an online account to access the full range of payment features for the most convenience.
WCSA Sewer Expansion Project 2
How do I create a Washington County Service Authority – WCSA water account?
You can create a new account on the Washington County Service Authority – Wcsa Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Does Washington County Service Authority – WCSA water accept credit cards?
Washington County Service Authority – Wcsa Water accepts credit cards, debit, and direct deposit. Click here to login. Want to make a new account? You can do that on the website for the Washington County Service Authority – Wcsa Water.
How can I pay my bills?
Customers can pay their bills in-person at our lobby and drive-through window. To pay by phone, call 844-767-8896 or 276-628-7151 and choose option two. Phone payments can be made with VISA, MasterCard or Discover. For any questions regarding your monthly bills, please contact our Customer Service team.
