If you’re a water customer of the Hazleton City Authority (HCA) in Pennsylvania, you have several convenient options to pay your water bill This comprehensive guide will explain the easiest ways to pay your HCA bill on time and avoid late fees.
Overview of Hazleton City Authority
The Hazleton City Authority is a municipal utility providing water service to around 20,000 customers in Luzerne County. They supply drinking water, fire hydrants, and sewage services.
HCA bills residents monthly for water usage based on meter readings. Bills are typically sent by mail but can be received electronically
Pay Online Through the HCA Website
The fastest way to pay your HCA bill is online through their website. Here’s how simple it is:
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Visit hcawater.org and click “Pay Your Bill”
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Enter your account number and password or register for a new account
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Select the amount due or choose autopay for recurring payments
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Enter your payment information and submit
Online payments can be made by credit card, debit card, or e-check. A small convenience fee applies to card payments.
Pay by Phone
To pay your HCA water bill over the phone:
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Call 570-456-1173
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Have your account number ready to enter
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Follow the prompts to make a payment by credit card, debit card, or e-check
This automated pay-by-phone system is available 24/7 for your convenience.
Mail In Your Payment
If you prefer to pay your bill via check or money order, simply mail your payment to the remittance address printed on your monthly statement.
Be sure to include your account number on the check memo line. Allow 5-7 days for mailed payments to process.
Pay in Person
You can pay your HCA bill in person at two locations:
- HCA Office – 400 East Arthur Gardner Pkwy in Hazleton
- Any Fidelity Bank branch in the Hazleton area
Both accept cash, checks, or money orders. The HCA office also takes credit and debit cards.
Payment Kiosks
For a contactless payment option, use the self-service kiosks available 24/7 outside the HCA office building. Insert cash or cards to pay immediately.
Tips for Paying Your HCA Bill
Follow these tips and tricks for quick, easy HCA bill payment:
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Pay early to avoid late fees – bills are due upon receipt
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Go paperless with e-bills to get reminders and instant access
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Sign up for autopay or recurring payments so you never miss a bill
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Keep your contact information updated with HCA for proper delivery
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Save payment receipts for your records and budget tracking
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Contact HCA customer service with any billing questions or disputes
What to Do if You Can’t Pay Your Bill
If you’re struggling to pay your water bill, HCA has programs to help:
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Payment arrangements spread balances over 3-6 months
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Assistance for hardships covers part or all of a bill for qualifying incomes
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Low Income Household Water Assistance Program (LIHWAP)
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Avoid shutoffs by paying the minimum to keep service active
Contact HCA before your bill is past due to discuss relief options. Communicating early can prevent late fees, collections, and service interruptions.
Summary of Key Points for HCA Bill Pay
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Pay conveniently online, by phone, mail, or in person
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Check your bill and due date closely to avoid late fees
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Save payment confirmations for your records
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Payment plans and aid programs are available if needed
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Keep your contact info current with HCA for proper billing
Paying your HCA water bill is quick and easy through their website, phone system, mail, banks, or office. Reach out for help managing payments if needed. Consistently paying on time prevents penalties and keeps your water flowing.
Water main work near Hazleton to leave Carbon County residents without water
Who is Hazleton City authority?
The Hazleton City Authority operates projects and facilities and also provides safe clean drinking water to our customers in 14 municipalities in 3 counties. 400 East Arthur Gardner Parkway Hazleton,PA 18201 Business Hrs. Mon-Fri – 9:00AM until 4:15 PM Phone: 570.454.2401 570.453.1849 (FAX)
How much have HCA customers donated to the Hazleton Police Department?
HCA customers have donated well over $125,000 to the Hazleton Police Department! THANK YOU TO ALL! The Hazleton City Authority operates projects and facilities and also provides safe clean drinking water to our customers in 14 municipalities in 3 counties. 400 East Arthur Gardner Parkway Hazleton,PA 18201 Business Hrs.
What time does the Hazleton City Authority Board of directors meet?
La asistencia máxima de servicios públicos tiene un tope de $ 8,000. The HAZLETON CITY AUTHORITY Board of Directors will hold their regular scheduled meeting on Tuesday, November 12th, 2024, starting at 6:00 P.M in person open to the public. Members of the public will have the option of attending in person or via Zoom.
How do I pay my HCA Bill?
Checks mailed to address provided on your bill. Checks and money orders only at the HCA Admin. Building lock box. Cash and check payments at Fidelity banks. Just click the icon “Pay Your Bill” on the HCA website to access the new Smart Bill customer portal. Los cheques que se envían por correo a la dirección proporcionada en su factura.
