Kyndryl Holdings, Inc. is a relatively new player in the IT world, having spun off from IBM in late 2021. Here’s a quick introduction:
Starting a new career at Kyndryl can be an exciting opportunity. As one of the world’s largest IT infrastructure service providers, Kyndryl is focused on designing, building managing and modernizing mission-critical technology systems for some of the most important businesses and organizations.
With operations in over 60 countries, Kyndryl hires for a wide range of roles including software engineering, cloud consulting, data analytics, cybersecurity and more As part of the rigorous recruitment process, candidates are asked a variety of interview questions aimed at determining their technical abilities, problem-solving skills, and alignment with Kyndryl’s core values
This article provides an overview of Kyndryl and the key qualities and capabilities they look for. It then covers the top technical, behavioral and role-specific Kyndryl interview questions frequently asked of applicants with tips on how to best demonstrate your suitability for the role.
Overview of Kyndryl
Spun off from IBM in 2021, Kyndryl designs and manages mission-critical technology infrastructure for thousands of enterprise customers globally across industries including finance, telecom, healthcare, aviation, and more.
With over 90,000 skilled employees, the company delivers end-to-end managed infrastructure services including:
- Cloud services
- Core enterprise and z systems
- Digital workplace services
- Network and edge computing
- Security and resiliency services
- Artificial intelligence, automation and analytics
Kyndryl looks for team members passionate about technology and committed to constantly improving how the world works through trust and human ingenuity. Core values emphasized include:
- Teamwork: Collaboration and global thinking
- Diversity: Valuing different backgrounds and perspectives
- Responsibility: Accountability, ethics and social responsibility
- Ingenuity: Curiosity, creativity and appetite for lifelong learning
Most Common Kyndryl Interview Questions and Answers
Here are examples of the top technical, behavioral and role-specific questions asked during Kyndryl interviews with tips on providing strong responses:
Technical Questions
1. How do you stay up-to-date on the latest technologies and industry trends?
Kyndryl seeks candidates with a lifelong passion for IT and technology. To demonstrate this, share how you actively learn and build competency, whether through online education, conferences, certifications, etc. Discuss specific emerging technologies or trends relevant to the role that interest you.
Example: I stay current through online courses on platforms like Coursera as well as reading technology publications daily. I’m particularly interested in advancements in cloud, edge computing and AI. For example, I’ve been researching how AI Ops can enhance IT infrastructure performance and availability. I’m constantly looking to expand my knowledge to provide innovative solutions.
2. How would you troubleshoot an issue if a server was unresponsive?
IT infrastructure roles at Kyndryl require strong analytical and problem-solving abilities. Walk through a logical, methodical approach to diagnosing the issue by asking probing questions, running tests, checking configurations, reviewing logs, etc. Demonstrate your technical expertise.
Example: First, I would check server health indicators for any alerts and use tools like ping tests to confirm it’s unresponsive. Next, I would review configurations to ensure proper settings. I would also check application logs for any errors being generated and trace their source. If hardware issues are suspected, I’d run diagnostics and check components like CPUs and RAM utilization. I’d confirm network availability and test connections to isolate the failure point.
3. What experience do you have using automation and monitoring tools?
Many Kyndryl infrastructure management roles involve leveraging automation. Share examples of tools and scripts you have experience with for tasks like provisioning, configuration management, and monitoring.
Example: I have experience using Terraform to automate provisioning and deployment of cloud infrastructure. For configuration management, I’ve used Ansible to automate setting up servers. I’m also proficient with Nagios for monitoring system metrics like CPU usage. Automating tasks has allowed me to manage infrastructure efficiently at scale.
Behavioral Questions
4. Tell me about a time you successfully handled a difficult technical support issue.
Share a concise situation-action-result story exemplifying your problem-solving ability, technical expertise, and commitment to customer service.
Example: When handling support for a customer’s server outage, I quickly discovered it was an obscure network configuration issue preventing connectivity. I thoroughly researched the specialized area and proposed a risks-and-benefits analysis of potential solutions for their infrastructure. This built trust and led to implementing the optimal solution, resolving the outage. The customer was very impressed with my persistence and ownership.
5. Describe a situation where you had to collaborate across teams to implement a new process or system.
Collaboration is key at Kyndryl. Share an example that demonstrates important skills like relationship-building, communication, project management, and the ability to influence without authority.
Example: As part of a rollout of a new client portal, I was coordinator across our engineering, product and customer training teams. I organized cross-team planning and feedback sessions to gather input and align everyone. Acting as liaison, I kept all teams informed of timelines and milestones. Despite challenges, we ultimately delivered a successful launch through teamwork.
6. How would you handle a disagreement with a colleague?
Hiring managers want to see emotional maturity and communication skills. Illustrate how you listen to understand others’ perspectives, find compromise and resolve conflicts constructively.
Example: If a disagreement arose with a colleague, I would request a private conversation to understand their viewpoint and share mine transparently but respectfully. Finding common ground is key. I may suggest compromises or elevating the issue to a supervisor jointly. My goal is to keep our working relationship intact by addressing issues openly and maturely.
Role-Specific Questions
7. For a software engineering role: How would you improve the performance of an existing application?
For development roles, expect questions assessing your understanding of writing performant, scalable code and optimizing applications. Discuss approaches like profiling code to identify bottlenecks, caching frequently-accessed data, and using more efficient algorithms. Providing technical examples can impress interviewers.
8. For a cloud architect role: How would you design the infrastructure for a highly available web application on AWS?
Be prepared to discuss best practices like using autoscaling groups, load balancers, RDS database with multi-AZ deployment, and Elasticache for caching. Speak to concepts like high availability and fault tolerance. Share your hands-on AWS experience.
9. For a cybersecurity role: What methods would you use to protect against data exfiltration attempts by bad actors?
Explain technical controls like:
- Firewalls to restrict access and detect anomalies
- Intrusion detection systems to recognize threats
- Encryption of data-at-rest and in-transit
- Stringent access controls around sensitive data
- Ongoing security awareness training for employees
How to Prepare for Your Kyndryl Interview
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Review the Kyndryl website and other online materials to understand their services, values, culture, and popular tools and technologies used.
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Research the specific team and role you are applying for at the company.
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Study the most common behavioral, technical and role-specific interview questions asked. Prepare stories and examples that showcase your top relevant qualities and capabilities aligned to the role.
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Brush up on your technical knowledge with hands-on labs, practice exercises, online courses, or self-study books.
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Conduct practice interviews with friends, family or mentors to improve your interviewing skills.
By understanding Kyndryl, the targeted role, and common interview techniques, you can showcase your experience and passion. With preparation and practice, you will be ready to impress your Kyndryl interviewers.
Top questions Asked for freshers in Kyndryl Holdings
Kyndryl Holdings, a leading IT infrastructure services provider, offers opportunities for recent graduates (freshers) in various departments:
- IT Services: Network engineering, cybersecurity, cloud computing, data center operations
- Digital Workplace: Collaboration tools, automation, workplace experience design
- Application Services: Application development, maintenance, and testing
Here are some general interview questions you might be asked, along with some specific examples based on the job:
General Skills and IT Industry (Basic Understanding is Okay):
- Tell me about yourself and your interest in Kyndryl Holdings. (Highlight skills like communication, teamwork, problem-solving, and analytical thinking that are relevant to the job, as well as an interest in technology, IT infrastructure, or a certain service area (e.g. g. , cloud computing, cybersecurity) you’re interested in). Tell us what interests you about Kyndryl’s global reach, their focus on digital transformation, or (if relevant) a specific solution they offer.
- Describe a situation where you demonstrated excellent problem-solving skills. (Pay attention to how you dealt with a technical problem or project challenge and found a solution.)
- Tell me about a time when you had to work well with others on a project. (Showcase your teamwork abilities and communication skills).
- What are your strengths and weaknesses? (Be honest, but highlight strengths that are important to Kyndryl or the job you want, like strong work ethic, attention to detail, and the ability to learn new things quickly.)
- Explain why you want to work at Kyndryl Holdings. You can say that you want to learn more about the IT industry, gain experience in a global company that uses cutting-edge technology, or learn more about Kyndryl’s specific areas of focus, such as cloud migration or network security (if applicable).
- Do you have any questions for us? Keep in mind that you should always ask thoughtful questions about the job, the company culture, or Kyndryl Holdings’s mentorship programs for new employees.
Additional Questions (May Vary by Role):
- (For roles in IT services) Describe a project where you used your technical skills (e.g. g. , network troubleshooting, software configuration). Be prepared to discuss basic IT concepts.
- (For Digital Workplace Roles) How would you go about making a team’s workflow more efficient (if this is relevant to your coursework)?
- For Application Services Roles: Talk about a time when you had to learn a new technology quickly (if it has anything to do with programming languages you know).
Tips:
- Even if you don’t know much about the IT field, show that you’re eager to learn. Kyndryl emphasizes innovation, teamwork, and a strong work ethic.
- Make sure you show that you can work alone, follow directions, and work with others in a technical and possibly fast-paced setting.
- You should be able to solve problems and want to learn about the IT industry and Kyndryl’s role in helping businesses embrace digital transformation.
What is the salary for freshers in Kyndryl Holdings?
Publicly available information on exact salaries for freshers at Kyndryl Holdings isn’t advertised [1]. Here are ways to get a better idea of the range for entry-level positions:
- Salary Websites: Explore salary websites like Glassdoor or Indeed. To get an idea of the range for similar roles, search for “Kyndryl Holdings” and narrow down the results by “entry-level” or “freshers” positions in the area you want to work in. g. , IT support specialist, network engineer).
- Salary Negotiation: Be ready to talk about pay when the job is offered, especially if you have experience or a strong education in IT, engineering, or a related field. Before you ask for a raise, look into salary ranges and emphasize your skills and willingness to learn to support your request.
Tips for Landing a Job at Kyndryl Holdings:
- Find out more about Kyndryl Holdings. Find out what they do for IT infrastructure services, application management, and network security. Understand their mission to deliver business outcomes through technology [1]. This demonstrates your genuine interest during the interview.
- Showcase Skills and Experience That Are Relevant: Make sure that the skills and experiences on your resume are tailored to the job you’re applying for. For IT jobs, this could mean having technical skills, the ability to solve problems, good communication skills, and a strong desire to learn new technologies.
- Get ready for technical tests, if they’re used. If the job description mentions a test before hiring, find out what kind of test they might use (e.g., g. , coding skills assessment).
By following these steps, you’ll get a better idea of how Kyndryl Holdings interviews new employees and what kind of pay they might get. Remember, your specific skills, experience, and performance during the interview rounds can also influence your starting salary.
Kyndryl’s Purpose in 30 Seconds
FAQ
How many rounds of interview are there in Kyndryl?
Is IBM interview difficult?
How many rounds of interview will be there in IBM?
How did you interview at kyndryl?
I interviewed at Kyndryl (London, England) Applied online and received an email from the HR partner to schedule a screening call. Straightforward call with questions on my knowledge of Kyndryl and salary expectations. Week later had first video interview with manager based on my experience, skills and competencies.
How does the kyndryl hiring process work?
The Kyndryl hiring process typically begins with an online application, followed by a phone screening or initial interview with a recruiter or HR representative. Candidates may then undergo one or more technical interviews, focusing on their skills and experience, as well as a managerial or HR round to assess cultural fit and discuss compensation.
What is the interview process like at kyndryl (Bengaluru)?
The first interview is with HR to discuss the role and the salary expectations. This interview is followed by an interview with the manager and a final interview with the head of the department. Salary expectations and previous experience I applied through a recruiter. I interviewed at Kyndryl (Bengaluru) in 1/3/2024
How long does it take to get a job at kyndryl?
The process took 1 week. I interviewed at Kyndryl (Woodstock, NB) Application Submission: The process usually begins with candidates submitting their applications through the company’s website or a job board. This typically involves uploading a resume/CV and sometimes a cover letter outlining qualifications and interest in the position.
