The Top 15 Tyler Technologies Interview Questions and How to Ace Your Interview

Nick’s previously held Software & Data roles at Facebook, Google, & SafeGraph (a geospatial analytics startup).

Currently, he’s the best-selling author of Ace the Data Science Interview, and Founder & CEO of DataLemur.

Nick’s also active on LinkedIn, where he shares career tips with his 160,000+ followers.

SQL is what Tyler Technologies uses to extract and change large datasets for the government, to host their Open Data Platform, and every day in their Data Tyler Technologies LOVES to ask SQL query questions in job interviews for Data Science, Data Engineering, and Data Analytics jobs because of this.

Here are 8 questions about Tyler Technologies SQL that will help you get ready for the interview. See how many you can clear?

Getting hired at Tyler Technologies, the largest software company focused solely on the public sector, is no easy feat With over 15,000 clients across local, state, and federal government, Tyler Technologies only hires the best of the best.

This means you need to come prepared to showcase your skills, experience, and Tyler Technologies know-how during the interview process. In this comprehensive guide, I’ll share the 15 most common Tyler Technologies interview questions along with tips on how to craft winning answers.

Whether you’re interviewing for a software engineering, project management, sales, or other role, these strategies will help you stand out from the pack and land the job. Let’s dive in!

Overview of the Tyler Technologies Interview Process

Before we get to the questions it’s helpful to understand the overall Tyler Technologies interview stages

  • Initial Phone Screen: A 30-45 minute call with a recruiter reviewing your resume and basic qualifications.

  • Technical Interview: For engineering roles, a 60-90 minute technical screen involving coding challenges.

  • Panel Interview: A 60-90 minute interview with hiring manager and 3-5 team members. Includes both technical and behavioral questions.

  • Executive Interview: A 30-60 minute final interview with an executive like a VP or CTO. Focuses on culture fit and leadership competencies.

The process is rigorous but designed to set you up for success in the role. Now let’s look at some of the most frequently asked questions and how to nail your responses.

The 15 Top Tyler Technologies Interview Questions

1. Walk me through your experience implementing software solutions from start to finish.

This is a common opener gauging your project management abilities and hands-on implementation experience. The interviewer wants to see that you can guide a project seamlessly from planning to launch.

How to Answer:

  • Walk through your step-by-step process for implementing software, from initial analysis through post-launch support.

  • Emphasize crucial skills like requirements gathering, communication, and your technical know-how.

  • Share examples that showcase your successful project rollouts and outcomes achieved.

  • If you lack direct experience, discuss how you would approach software implementation based on industry best practices.

2. How do you troubleshoot complex technical problems with software applications?

With Tyler Technologies’ expansive suite of applications for government, be ready to demonstrate your technical troubleshooting skills.

How to Answer:

  • Show your systematic, analytical approach to diagnosing issues. Discuss steps like reproducing errors, reviewing system logs, and isolating root causes.

  • Share examples of successfully troubleshooting complex problems, highlighting tools like debuggers used and knowledge of coding languages.

  • Emphasize “soft” skills like communication, patience, and perseverance. These distinguish great troubleshooters.

  • For junior candidates, discuss how you would partner with more experienced engineers to resolve issues.

3. Tell me about a time you customized software to meet specific client requirements.

Tyler Technologies is all about tailoring solutions to client needs, so this question tests your ability to do just that.

How to Answer:

  • Set the context by describing the client’s unique requirements and how they differed from out-of-the-box functionality.

  • Explain how you translated requirements into technical specs and development plans. Discuss your preferred SDLC like Agile or Waterfall.

  • Share examples of the enhancements or custom features you implemented that delivered on the client’s needs.

  • Emphasize client communication throughout the process, setting proper expectations and incorporating feedback.

4. How do you ensure projects are delivered on time and within budget?

Juggling multiple projects is a key aspect of roles at Tyler Technologies. Demonstrate your project management chops with an impressive answer here.

How to Answer:

  • Discuss your experience using PM tools and techniques to plan projects effectively (e.g Gantt charts, Work Breakdown Structures, risk analysis).

  • Share examples of projects delivered successfully thanks to your planning, prioritization, and time management skills.

  • For bonus points, tell a story of a project that faced obstacles but you kept on track by managing risks, communicating with stakeholders, and other PM best practices.

5. What programming languages and frameworks are you experienced with?

While Tyler Technologies uses modern tech like .NET and React, be ready to discuss your breadth and depth of coding language exposure.

How to Answer:

  • List the primary languages and frameworks you have worked with, highlighting those listed in the job description.

  • Offer brief examples of complex projects where you applied each language/framework effectively.

  • For languages you lack experience with, describe how you quickly learn new technologies and languages on the job.

  • Emphasize your passion for expanding your technical knowledge and staying on top of industry advancements.

6. How would you explain a technical issue to a non-technical user?

Strong communication skills are valued highly at Tyler Technologies given the client-facing nature of the work. Show them off here.

How to Answer:

  • Demonstrate patience and strong listening skills. Explain how you would have the user fully explain the problem.

  • Discuss simplifying technical jargon into easy-to-understand language and concepts. Share examples if you have them.

  • Emphasize that customer satisfaction is your top priority when assisting users. Reinforce with an example of going above and beyond.

  • For phone support roles, describe how you build rapport and trust quickly through voice and active listening.

7. How do you analyze product data to identify areas for improvement?

Data-driven product decisions are pivotal at tech companies like Tyler Technologies. Show you have what it takes to turn insights into action.

How to Answer:

  • Discuss your experience with analytics tools and methods for monitoring product KPIs like engagement, retention, and churn.

  • Share examples of detecting opportunities in the data, whether a pain point for users or an underutilized feature.

  • Explain how you translated those insights into solutions that had a positive impact on the product and users.

  • Emphasize being proactive about seeking the data and having the judgment to know which results deserve action.

8. How do you stay current on technology trends in your field?

With rapid advancement in government technology, learning agility is a must-have.

How to Answer:

  • Demonstrate proactive learning by listing sources you rely on to stay updated: blogs, online courses, certifications, tech conferences, and more.

  • Share examples of emerging technologies you researched and subsequently implemented on the job.

  • Discuss how you balance learning new technologies with gaining depth in your core competencies.

  • Convey genuine passion and curiosity for staying on the cutting edge in your field.

9. Tell me about a time you successfully collaborated cross-functionally on a project.

Collaboration and leadership skills are heavily valued at Tyler Technologies, so choose a stellar example that highlights these traits.

How to Answer:

  • Set up the complex, cross-team project background and the challenges it presented.

  • Discuss how you brought alignment across different groups by building relationships, communicating effectively, and influencing without authority.

  • Share how you drove consensus and accountability while maintaining collaborative spirit.

  • Be sure to describe the end result of the project thanks to your successful cross-functional leadership.

10. Can you explain your experience with Agile software development?

Agile is ubiquitous across tech, so be ready to demonstrate your working knowledge.

How to Answer:

  • Provide an overview of Agile values and principles like iterative delivery, rapid feedback cycles, and team collaboration.

  • Share examples of agile projects you worked on, highlighting artifacts like user stories, standups, retrospectives, and sprints.

  • Discuss how Agile enabled greater communication, flexibility, and continuous improvement compared to more rigid frameworks.

  • Convey openness to learning and applying Agile even if your experience is limited.

11. How do you balance multiple priorities and deadlines?

Juggling competing priorities is par for the course in technology. Show how you stay focused.

How to Answer:

  • Discuss tools and frameworks you rely on to organize tasks and deadlines, whether a simple to-do list or a Kanban board.

  • Share an example of a time you successfully managed multiple urgent projects simultaneously. Discuss how you prioritized and stayed focused.

  • Describe how you limit distractions, minimize context switching, and maintain productivity amidst chaos.

  • Emphasize being transparent about workloads with managers if you ever feel overwhelmed or need support.

12. When have you proactively identified and solved a problem before it escalated?

Demonstrating initiative and foresight will wow the interviewer here. Choose a compelling example.

How to Answer:

  • Set the context by explaining the early signals of a brewing issue you noticed. Discuss your troubleshooting process.

  • Share how you drove swift action to address the root cause, whether through personal effort or rallying others.

  • Emp

SQL Question 5: How does differ from just ?

is used to combine the output of multiple statements into one big result!

Let’s say you were a Data Analyst at Tyler Technologies working on a Sales Analytics project. You had sales lead data from both the company’s new Salesforce CRM and its old Hubspot CRM. If you want to look at leads that were created before 2023 in both CRMs, you could write a query like this:

Gets rid of duplicates so that each email address, job title, and company only appears once, even if it’s in more than one CRM system.

The operator does NOT get rid of duplicates, though, so if the same lead shows up in two different CRMs, it will appear twice in the output of

SQL Question 2: Municipal Services Usage Tracking for Tyler Technologies

Tyler Technologies provides technology services to a number of local governments and wants to keep an eye on how their different services are being used. The company wants to know how many times each municipality uses each service each month and how long it takes for each service to respond on average so they can improve their service and deal with problems faster.

Here are two tables:

The question is to find out how many requests were made for each service in each municipality each month and how long it took on average to answer each one.

First, the CTE adds up all the requests and response times for each service in each municipality for each month. Then, the average response time per request is found for each row in the table by dividing the total response time by the number of requests. These results are joined with the table to include the municipality names in the final output.

SOFTWARE ENGINEER Behavioral Interview Questions & ANSWERS! (STAR TECHNIQUE ANSWERS!)

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