Preparing for an interview at Chicago Vision? This comprehensive guide will walk you through the key questions you’re likely to face along with proven strategies to wow your interviewers.
Founded in 2005, Chicago Vision has quickly grown into one of the largest vision care providers in the Midwest region. With its unique membership-based model and technologically advanced clinics, the company aims to make quality eyecare effortlessly accessible and affordable.
If you have an upcoming Chicago Vision interview, understanding the company’s culture, values and interview practices is key While every conversation is unique, there are certain themes and topics commonly covered
We’ve compiled insider tips from current employees and industry experts to help you have an outstanding interview that could launch your career with this innovative industry leader. Let’s get started!
Overview of Chicago Vision’s Interview Process
The Chicago Vision interview process typically consists of
- An initial phone screening with HR
- One or more in-person interviews at the clinic office
Some key things to expect:
- A mix of situational, behavioral and technical questions
- A focus on customer service skills and your optometry expertise
- Questions about your interest in the company and position
- Interviews described as conversational and relaxed
Overall, Chicago Vision interviews aim to assess your technical abilities, bedside manner, communication skills and cultural fit. With the right preparation, you can show up confident and ready to succeed.
Now let’s look at 14 of the most common questions and how to nail them:
1. Walk me through your specific experience in optometry.
This is a common opening question where interviewers want to understand your background and skills. Be prepared to dive into specifics.
How to Answer
- Share details about your education, past roles and optometry experience.
- Highlight relevant skills like examining patients, diagnosing conditions, prescribing solutions.
- Discuss unique aspects of your experience like specialized training.
- Emphasize any experience with technology/equipment used by Chicago Vision.
Example
“I have over 7 years of experience in optometry. I received my Doctor of Optometry degree from the Illinois College of Optometry, where I received extensive clinical training across ophthalmology subspecialties. In my previous roles at private optometry clinics, I performed comprehensive eye exams evaluating vision, prescribing corrective solutions like eyeglasses or contact lenses, and treating conditions like glaucoma and dry eye. I leveraged technology like OCT imaging and fundus photography in diagnosis. I completed additional certification in pediatric optometry to work with young patients. With this robust background in family optometry and expertise in emerging tools like digital phoropters, I’m confident I could excel in this role at Chicago Vision.”
2. How do you stay up-to-date on the latest optometry practices and technology?
Chicago Vision prides itself on using cutting-edge tools and techniques to provide top-notch eye care. This question tests your commitment to continuous learning.
How to Answer
- Discuss how you regularly read optometry journals, publications and online resources.
- Mention attending conferences or workshops to discover new advances.
- Share examples of implementing new best practices or tools in your work.
- Convey passion for the field and an eagerness to evolve along with it.
Example
“As technology rapidly changes, it’s crucial for optometrists to continuously expand their knowledge. I make it a priority to stay current by reading publications like Review of Optometry, attending local professional development seminars, and subscribing to industry email newsletters. I also always make time at major conferences like SECO to visit exhibits and discover new equipment and advances. For example, after learning about digital phoropters at an event last year, I introduced their use into my practice. I find embracing new solutions enhances the patient experience and my diagnostic abilities. I’m genuinely excited to see technology expanding possibilities in eyecare – it’s a key reason I look forward to growing my career at an innovative company like Chicago Vision.”
3. Why do you want to work at Chicago Vision specifically?
This question reveals your interest in the company. The interviewer wants to know you’ve done your research and are excited about Chicago Vision’s mission and values.
How to Answer
- Show your understanding of their membership model, technology focus, and community involvement.
- Share which aspects of their culture and values resonate with you.
- Explain why you feel Chicago Vision would be a great fit for you personally and professionally.
Example
“I’m genuinely excited by Chicago Vision’s dedication to increasing accessibility and affordability of eyecare. Your membership model eliminates barriers like complex insurance, allowing more patients to prioritize vision health. Your clinics feel warm and welcoming while also leveraging advanced technology like digital phoropters and OCT imaging to enhance the experience. And I admire your involvement in the local community through vision screenings and charity partnerships. Your team-oriented culture and passion for innovation strongly appeals to me. As someone equally committed to improving lives through vision care, I would thrive at Chicago Vision. I’m eager to develop my expertise alongside your talented network of optometrists.”
4. How would you handle a situation where a patient complains about their experience?
Patient satisfaction is crucial for healthcare providers. This reveals how you address conflict and dissatisfaction to turn negative situations around.
How to Answer
- Acknowledge you take patient concerns seriously and aim to resolve them.
- Discuss empathetically listening, apologizing for their experience, and thanking them for the feedback.
- Share steps you’d take to understand the situation, offer solutions, and prevent future issues.
- Stay positive when describing your approach and emphasize patient-centric care.
Example
“If a patient complained about a negative experience, I would first offer my sincere apologies that they did not have a positive visit. I’d listen closely to understand where things went wrong and express empathy for their frustration. I would then walk through solutions I could provide to resolve their specific concerns. This might involve redoing an exam, replacing defective eyeglasses or discussing alternative treatment options. I would thank them again for voicing their feedback so I could improve for the future. Following up after the visit, I would document the incident and discuss with colleagues to put steps in place to prevent similar issues. My top priority would
Questions To Reveal Integrity/Honesty/Trustworthiness
- Discuss a time when your integrity was challenged. How did you handle it?.
- If someone asked you to do something wrong, what would you do?
- Have you ever not known what to do?
- Have you ever asked for forgiveness for doing something wrong?
- In what kinds of business situations do you think it wouldn’t be appropriate to be completely honest?
- What would you do if you saw someone at work being dishonest?
Questions To Reveal Personality/Temperament/Ability To Work With Others
- You could only use three words to describe yourself in a full-page ad in a newspaper. What would they be?
- How would you describe your personality?
- What motivates you the most in your work life?
- Why do you think those people will say nice things about you if I call them?
- Do you think of yourself as a risk-taker? Tell me about a time at work when you had to.
- Where do you want to avoid having to do certain things at your next job?
- What are two or three examples of tasks at work that you don’t really enjoy? Explain how you stay motivated to finish those tasks.
- What kinds of people annoy you?
- Tell me about a work situation that irritated you.
- Have you ever had to break up with a client or coworker? If so, how did you do it?
- Describe the appropriate relationship between a supervisor and subordinates.
- What kind of relationships do you have with all of your coworkers?
- How have you worked with others in the past?
- List some of the groups you’ve had to get to work with you. What did you do?.
- How do you run your business? How do you think your employees see you?
- When you were a manager, did you ever have to fire someone? If so, why? How did you handle it?
- Before, have you ever had a project sent back because it had mistakes? How did that make you feel?
- Which of your past jobs made you the happiest, and why?
- Which of your old jobs was the most annoying, and why?
- Tell me about the best boss you have ever had.
- Now tell me about the worst boss. What made it tough to work for them?.
- What do you think you owe to your employer?
- What do you think your employer owes you?
LAST-MINUTE INTERVIEW PREP! (How To Prepare For An Interview In Under 10 Minutes!)
FAQ
What is your vision interview question answer?
Why do you want to work here?
Why are you interested in this position?
