You know you need to find a new job, but do you really want just another job? Or do you want something more?
Why not look for a company that will change the way you feel about getting up in the morning? A place where you can regularly see how your work is making a difference. A place that lets you flex your hard-earned skills and grow in your career. When you’re ready to make a job shift then it’s likely time for a mind shift!.
It all starts when you change the way you think about your job search. You need to set yourself apart if you want to work for a company that will invest in you and your skills. You read that right. There are businesses that want to help you succeed, but they need to be sure you’re the best person for the job. To feel confident enough to have that kind of interview “pizazz,” you should learn about the company. The best way to gain knowledge is to do your research in advance. Want to get your dream job? Keep reading to learn 8 ways to learn about a company before your next interview.
Ready to knock your 8×8 interview out of the park? As a global leader in cloud communications, 8×8 is selective in hiring top talent. With positions in engineering, sales, customer support, and more, the interview questions focus on assessing both hard and soft skills.
We analyzed past interviews and Glassdoor data to compile 8×8’s most frequently asked questions, Read on for tips to confidently answer each one and land the job,
Company and Job Fit Questions
Be ready to articulate why you want to work for 8×8 and how you’d excel in the role. Research the company so you can speak in-depth.
1. Why do you want to work for 8×8?
Highlight aspects of the company that align with your own principles. interests. and goals
- Mission to empower employees through technology
- Commitment to innovation and market leadership
- Focus on agile collaboration and results
- Rapid growth trajectory
Explain how contributing to such an organization motivates you,
2. What interests you about this role?
Connect your background, skills, and passions directly to key parts of the job description. For example:
- If engineering: Developing cutting-edge cloud communications products
- If sales: Building relationships and solving clients’ challenges
- If customer support: Helping users implement and utilize 8×8 solutions
Your response should demonstrate it’s your dream job.
3. What do you know about 8×8?
Show you’ve researched the company inside and out:
- History – founded in 1987, IPO in 1997
- Products – Voice, Video, Chat, Contact Center, API
- Revenue and growth – $615M in 2020, over 1 million users
- Recent news – acquisitions, awards, partnerships
Convey genuine interest and enthusiasm for 8×8 specifically.
4. Why do you want to leave your current job?
Keep this answer positive. Explain you’re seeking:
- Career advancement opportunities
- Chance to expand skills and experience
- Organization more aligned with your values
- Role with greater development potential
Assure the interviewer 8×8 offers what you’re looking for next in your career progression.
5. Where do you see yourself in 5 years?
Discuss goals indicative of high motivation and ambition:
- Achieving expertise in your domain
- Leading projects or teams
- Progressing to positions of increasing scope and impact
- Expanding skills in areas like analytics, sales, or leadership
Tailor to the opportunities available at 8×8. Show you’re in it for the long haul.
Behavioral Interview Questions
Expect scenario-based questions probing how you’ve handled workplace situations in the past. Use the STAR method (Situation, Task, Action, Result) to craft your responses.
6. Tell me about a time you demonstrated strong work ethic.
Recount a time you went above and beyond expectations like:
- Volunteering for extra assignments when your plate was already full
- Putting in extra time or effort to meet an important deadline
- Continuing to excel despite personal or external challenges
Emphasize actions you took and the positive impact on the team or company.
7. Tell me about a time you faced a difficult problem.
Pick an example that shines light on your critical thinking and perseverance. Share the:
- Challenge or roadblock at hand
- Strategies you employed to analyze root cause
- Creative solutions you generated and tested
- Result – whether you resolved the issue or key learnings
Getting the optimal solution isn’t everything. Demonstrate grit and analytical ability.
8. Tell me about a time you failed and what you learned.
Everyone makes mistakes – how you respond shows character. Discuss:
- The failure situation and factors that led to it
- How you took accountability rather than blaming others
- Changes you implemented afterward
Prove failure makes you stronger by illuminating lessons gained.
9. Tell me about a time you needed to collaborate through conflict.
Recount a time you navigated clashing perspectives or personalities to achieve a shared goal. For example:
- Identifying win-win compromises
- Appealing to data or facts to find common ground
- Enlisting a supervisor to mediate as needed
Highlight the team’s ultimate success. Position yourself as a level-headed facilitator.
10. Tell me about a time you went above and beyond for a customer.
Choose an example that demonstrates your commitment to customer satisfaction like:
- Spending extra time troubleshooting a complex issue
- Handling an escalated call calmly and professionally
- Creating a tool or resource to help customers help themselves
Emphasize how your actions strengthened loyalty and trust.
Leadership Style and Work Environment Questions
These questions assess your people skills and preferred environment. Tailor your leadership style discussion to the role.
11. What kind of work environment do you prefer?
While you may have likes and dislikes, emphasize you thrive in diverse environments. However, you can note appreciating:
- Fast-paced settings with lots of activity and change
- Mission-driven culture focused on innovation
- Collaborative approach with agile teamwork
- Support for continuous learning and development
These align with 8×8’s culture. Tie in specific examples of flourishing under such conditions.
12. How would you describe your leadership style?
Again, adapt this based on the level of the role. For an individual contributor position, focus on being a collaborative, engaged team member. Highlight providing support and mentorship to colleagues when opportunities arise.
For a people manager role, discuss an empowering and trusting approach that still provides mentorship, sets clear goals, and holds employees accountable. Use examples to add credence.
13. How do you motivate team members and boost morale?
Discuss tactics like:
- Leading by example with a positive attitude
- Celebrating wins and progress
- Promoting camaraderie through team building activities
- Offering encouragement and constructive feedback
- Advocating for resources and support from leadership
Convey your passion for bringing out the best in people.
Analytical Thinking Questions
In technical roles especially, expect questions testing your problem-solving abilities and decision-making process.
14. How would you go about improving the performance of an application or system?
Demonstrate a methodical approach:
- Identify key metrics tied to performance
- Analyze data trends to pinpoint issues
- Research root causes through testing and investigation
- Devise hypotheses for enhancements
- Implement and measure iterative improvements
Emphasize being data-driven to maximize impact.
15. Your website response time suddenly slows. How would you investigate?
Walk through a structured troubleshooting process:
- Review monitoring tools for insights on the bottleneck
- Drill down to isolate the problem component(s)
- Inspect access logs, resources, configurations for anomalies
- Engage experts across engineering, network, database, etc.
- Consider causes like traffic spikes, new feature bugs, resource contention
Explain how you’d leverage data, collaboration, and hypothesizing to resolve urgently.
Role-Specific Questions
Prepare for questions targeted to the focus area of the job you’re applying for.
For sales roles:
- How do you go about identifying potential customers?
- How do you build trust and rapport with prospects?
- How would you persuade a prospect who believes our price is too high?
For engineering roles:
- Explain how you would design the architecture for an enterprise video conferencing service.
- How would you ensure an application is secure, scalable, and high-performance?
- Tell me about the most complex technical problem you have tackled.
For customer support roles:
- How would you handle an angry customer?
- How do you identify recurring customer problems and advocated for solutions?
- Tell me about a time you educated a customer on a complex technical issue.
Interview Closeout
Finish strong by thoughtfully addressing these final questions.
16. Do you have any questions for me?
Ask smart, well-researched questions that show your engagement, such as:
- What are the top priorities for this team right now?
- What diversity and inclusion initiatives is 8×8 focused on?
- How does the leadership team support professional development?
- What are opportunities for mentorship or rotation across teams?
17. Is there anything else you would like me to know about you?
Summarize the key strengths and passion that make you the ideal candidate. You can reiterate:
- What most excites you about the role
- Greatest assets you would bring to the team
- Quick success you foresee in the first 6 months
Convey genuine enthusiasm to close the interview on a memorable high note.
Key Takeaways
- Research 8×8’s products, values, culture, and recent news to showcase genuine interest
- Craft compelling STAR stories highlighting achievements relevant to the role
What products or services does this company offer?
Before you show up for an interview, take a moment to identify and understand what the company does. A general idea of what the company does to make money will help a lot, even if you don’t know the specifics. You can learn even more about how their products or services help customers or end-users by reading about the trade magazines, user groups, and customer communities in their industry.
How’s their social media footprint? Linkedin, Twitter, Instagram, YouTube, etc.
Every company has a unique culture. Want to know what that culture is like? One of the best places to find out is on their social media pages. Watch their recent videos and read their blogs. The people who work on the content are giving you hints about what the company stands for in every piece. It’s a great way to get a feel for how an interview might go and see if you’ll fit in with the other people there.
88 Seconds with Jim Lawrence, Global VP Talent Acquisition at 8×8
FAQ
What is a good number of interview questions?
How long did it take to get a job at 8×8?
The process took 2 weeks. I interviewed at 8×8 (Cluj-Napoca) in Apr 2023 A 1 hour test on hackerrank followed by a technical interview shortly after. The interview took about one hour and 15 minutes and the 2 guys there were really nice and friendly.
How long was the interview at 8×8 (Cluj-Napoca)?
I interviewed at 8×8 (Cluj-Napoca) in Apr 2023 A 1 hour test on hackerrank followed by a technical interview shortly after. The interview took about one hour and 15 minutes and the 2 guys there were really nice and friendly. First a discussion about the cv and the projects added on there.
Who is 8×8’s interim Global channel chief?
Congratulations to Michael Quince, 8×8’s Interim Global Channel Chief! Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you.
How can I share insights and advice with 8×8 employees?
On Glassdoor, you can share insights and advice anonymously with 8×8 employees and get real answers from people on the inside. I applied online. I interviewed at 8×8 (Cluj-Napoca) in May 2023 I had a test something like what question would you ask the client if he has some problem .
