11 Tips for Choosing Team Norms (With Examples)

Même si ces situations étonnantes ne vont pas forcément à l’encontre de la politique de l’entreprise, vos collègues risquent d’être pour le moins interloqués. L’explication ? L’existence de normes de groupe : un ensemble de règles fondamentales suivies par votre équipe, parfois implicites car elles ne sont pas toujours regroupées sur un document officiel. Les normes de groupe déterminent la façon dont les individus se comportent collectivement, y compris certains détails comme le code vestimentaire à respecter.

Team norms are a set of rules or operating principles that shape team members’ interactions. Team norms establish clear, agreed-upon behavior, how the work will get done, and what team members can expect of each other. This is a key way to build trust, which is critical for team success.

Team Norms

How to choose team norms

The best norms for each team must be adapted to your unique work environment and depend on factors specific to the workplace, the team as a whole and the individual team members. Here are several steps to work through when choosing norms for your team:

1. Think about the specific, unique needs of your company

Doing this will help you focus on the types of expectations that will be most effective. Ask yourself questions like these:

2. Set norms for general conduct

3. Think about norms for managers and supervisors

These might include the appropriate process for rewarding excellent performance, decision-making steps or transparency.

4. Describe expectations for team meetings

5. Think about norms that can improve your teams efficiency

Decide if you can think of standards for job processes or workflow or if there is a clear order of actions and a hierarchy of people to talk to for clarification.

6. Think about how your team should behave during challenging situations

These might include interactions with important clients, tight deadlines or a sudden change in task requirements. Decide how you want team members to address their concerns.

7. Reflect on your past experiences

Think about situations you have encountered with this specific team or type of work environment. Decide what worked well, what behaviors or strategies top-performing employees used and how can you adapt their strategies into norms for your team.

8. Anticipate how the needs of your team and company will change as they grow

If you will be expanding into new areas, which might require a change in team responsibilities, you may want to plan for that event. Some changes may include: adding new team members and continuing education or training requirements.

9. Ask your team members for their input and ideas

Depending on your teams needs, you can do this in a meeting, one-on-one or even by an anonymous survey. Including team members in the decision-making process may help members embrace the working norms and take responsibility for implementing them.

10. Ask other managers for ideas, especially those with successful teams and leadership styles you admire

Seek the advice of more experienced leaders. This may save you time in developing your team norms, and these mentors may have suggestions you didnt consider.

11. Think about rewards or incentives to offer

Why are team norms important?

Team norms, the guiding principles for employee conduct in the workplace, provide a standard set of behaviors and attitudes that allow each person on the team to know what is expected of them. Establishing norms for your team provides benefits including the following:

Examples of team norms

Use this list of sample team norms as a guide when thinking of your own:


What are examples of team norms?

Here are some examples of group norms that can make a team more High-Performance oriented and hardworking:
  • Advanced Agenda. …
  • Advanced Reports and Presentations. …
  • Two-Pizza Rule. …
  • Allow Constructive Silence. …
  • Be Self Aware. …
  • Celebrate accomplishments. …
  • Honor Expertise. …
  • Use a project management system.

What is the most important team norm?

To create your own executive team norms and put them into practice, follow these five steps:
  1. Identify successful norms based on your past experience. …
  2. Break down the norms into behaviors. …
  3. Commit to five norms or fewer. …
  4. Create a recurring plan. …
  5. Create a system of mutual accountability.

What are effective group norms?

Team norms examples in the workplace
  • Treat one another with dignity and respect.
  • Actively listen.
  • Be open minded with all suggestions.
  • Don’t play games – avoid office politics.
  • Always have an advanced agenda for a meeting.
  • Encourage constructive silence.
  • Practice and develop self awareness.
  • Celebrate accomplishments.

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